- HEP
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Skilled Technicians
Skilled Technicians | Tankless Water Heater Install | Plumbing | Pikeville
Enjoy endless hot water and lower utility bills when you trust HEP’s skilled technicians for your tankless water heater install in Pikeville. Our licensed plumbers size your new unit precisely for your household’s demand, remove the bulky old tank, and skillfully integrate the sleek, high-efficiency system with your existing gas or electric lines—all in a single, tidy visit. You’ll notice the difference right away: faster heat, more space in the utility room, and an eco-friendly appliance that only fires up when you turn on the tap.
From upfront, no-surprise estimates to meticulous post-install inspections, we handle every detail so you can simply enjoy unlimited hot showers and a lighter energy footprint. Whether you’re upgrading during a remodel or replacing a failing tank, HEP’s hometown team stands ready 24/7 to protect your comfort and your pipes. Call today and let Pikeville’s most trusted plumbers show you how easy it is to switch to tankless.
FAQs
What are the main advantages of switching to a tankless water heater in Pikeville?
Tankless (on-demand) water heaters heat water only when you open a tap, eliminating standby heat loss and cutting energy use by 20–40 %. They deliver endless hot water, take up far less space than a storage tank, and typically last 18–20 years—about twice as long as a conventional unit. In Pikeville’s climate, where groundwater temperatures are moderate, a properly sized tankless system can achieve very high efficiency and lower monthly utility bills.
How long does a professional tankless water heater installation usually take?
For a straightforward replacement, our licensed Pikeville technicians can remove the old tank, adapt the gas or electrical service, mount the new unit, run venting, and commission the system in 4–6 hours. If upgrades are needed—such as upsizing the gas line, relocating the unit, or adding a condensate drain—installation can extend to a full day. We provide a written timeline after the on-site evaluation so you’ll know exactly what to expect.
How do I know what size (flow rate) tankless water heater my household needs?
Sizing is based on simultaneous hot-water demand and incoming water temperature. We calculate the gallons per minute (GPM) your family uses when multiple fixtures run together—e.g., a shower (2.5 GPM) plus a dishwasher (1.5 GPM). In Pikeville, winter inlet water is about 50 °F, so raising it to 120 °F requires a 70 °F rise. A typical four-person home needs a 6–8 GPM gas unit or a 24–28 kW electric model. During our free estimate, we measure your actual usage and recommend the right capacity to prevent both overspending and lukewarm showers.
Are there any rebates, tax credits, or utility incentives available in Pikeville for tankless water heater installations?
Yes. Many ENERGY STAR®-qualified gas tankless models meet the criteria for a federal tax credit of 30 % of the project cost (up to $600 as of 2024). Kentucky’s Home Performance rebate program often offers $250–$400 for high-efficiency water heaters, and Kentucky Power/Big Sandy RECC occasionally provide bill credits for electric units installed by licensed contractors. We stay current on the programs, prepare the paperwork, and submit it on your behalf so you receive every dollar you’re eligible for.
What kind of maintenance does a tankless water heater require, and can your technicians handle it?
All manufacturers call for an annual service that includes descaling the heat exchanger with food-grade vinegar, cleaning the inlet filter, inspecting the venting, and running diagnostic checks. In Pike County’s moderately hard water (about 8–10 grains per gallon), skipping descaling can reduce efficiency and void warranties. Our technicians offer an affordable maintenance plan: we flush the unit, test gas pressure, update firmware (if applicable), and document service records to keep your warranty intact.
What warranty and post-installation support do you provide?
Most premium tankless brands we install carry a 15-year heat-exchanger warranty, 5-year parts warranty, and 1-year labor warranty. We extend the labor coverage to 3 years at no extra charge for customers in Pikeville and surrounding areas. Should you ever have an issue, our 24/7 emergency hotline connects you with the same team that installed your unit—no call centers or third-party contractors. We also register your product with the manufacturer and keep digital copies of permits, manuals, and service logs for hassle-free future support.