Expert Consultation

HEPExpert Consultation

Expert Consultation | Tankless Water Heater Install | Plumbing | Pikeville

When you’re ready to upgrade your Pikeville home with endless hot water, HEP’s seasoned plumbers are standing by to guide you every step of the way. We start with a thorough evaluation of your household’s hot-water demands, gas or electric capacity, and venting options, then walk you through the most efficient models on the market. From the first consultation to the final pressure test, our team coordinates permits, delivers transparent pricing, and keeps your space spotless—so you can enjoy energy savings and a smaller footprint without the guesswork.

Customers choose HEP because we back every tankless water heater install with meticulous craftsmanship and a satisfaction guarantee. Whether you’re replacing a bulky, outdated tank or building a new addition, our specialists finish most projects in a single day, leaving you with on-demand hot water, lower utility bills, and peace of mind that your investment was handled by Pikeville’s trusted plumbing pros.

FAQs

What are the main advantages of installing a tankless water heater in my Pikeville home?

Tankless (on-demand) units heat water only when you open a tap, eliminating standby losses from a storage tank. This can cut water-heating energy use by 20-40 %. They also provide an endless supply of hot water, take up far less space, and generally last 5–10 years longer than traditional tank heaters. Because Pikeville has relatively mild winters, incoming groundwater temperatures are well within the efficient operating range of most tankless models, making them an excellent fit for the region.

How do I choose the right size and fuel type for my tankless heater?

Sizing is based on your household’s peak hot-water demand and the temperature rise needed. We calculate gallons per minute (GPM) for all fixtures likely to run simultaneously—usually showers plus a sink or appliance. For most Pikeville homes, a 6–8 GPM gas unit or a 4–6 GPM electric unit is adequate, but larger families or luxury bathrooms may need 9 GPM or more. We’ll also confirm your available gas line capacity or electric service amperage/voltage to ensure the unit can be supported without expensive upgrades.

What does the installation process involve and how long will it take?

Our expert consultation starts with an in-home assessment, usually 30–45 minutes. On installation day we: 1. Shut off utilities and drain the old tank (if present). 2. Mount the compact tankless unit on a wall or outdoors if preferred. 3. Upgrade gas piping or electrical circuits as required. 4. Run category-III stainless-steel or PVC venting for gas models. 5. Install isolation valves and a condensate drain. 6. Test for leaks, set temperature, and walk you through operation. A straightforward replacement typically takes 4–6 hours; adding new gas lines or rerouting venting can extend the job to a full day.

Are there local permits or code requirements in Pikeville for tankless water heater installation?

Yes. The City of Pikeville and Pike County follow the Kentucky Plumbing Code and International Fuel Gas Code. A plumbing permit (and, for gas units, a mechanical permit) is required, and work must be performed by a licensed master plumber. Vent terminations must clear windows and doors by designated distances, condensate drains must discharge to an approved receptor, and backflow prevention is mandated on potable lines. We handle all permitting and schedule the final inspection with the local building department.

What will it cost, and are there energy rebates available for Pikeville residents?

Installed prices for residential tankless units in Pikeville range from $2,300–$3,900 for gas models and $1,800–$3,100 for electric models, depending on size and complexity. Ongoing savings average $80–$120 per year on natural gas and $60–$90 on electricity. Columbia Gas of Kentucky often offers rebates of $250–$300 for ENERGY STAR-certified gas units, and Kentucky Power occasionally runs electric heat-pump water-heater incentives that can apply in mixed-fuel homes. Federal tax credits up to 30 % of project cost (capped at $600 for gas, $2,000 for heat-pump) are available under the Inflation Reduction Act through 2032.

What maintenance does a tankless water heater need, and do you offer service plans?

Tankless heaters require an annual descaling flush to remove mineral buildup—especially important in Pikeville’s moderately hard water (140–160 ppm). The service includes cleaning the inlet filter, checking combustion or element performance, and updating firmware on smart units. We offer a low-cost service plan that covers the yearly flush, priority scheduling, and parts discounts. Regular maintenance keeps efficiency high and preserves the manufacturer’s warranty, which is typically 10–15 years on the heat exchanger.

HEP
Book Online
(423) 819-7773