Personalized Service

HEPPersonalized Service

Personalized Service | Electrical | Pikeville

When the lights dim or a breaker keeps tripping, Pikeville homeowners turn to HEP for prompt, neighborly help. Our licensed technicians arrive with fully stocked vans and a can-do attitude, ready to diagnose and repair any electrical issue on the spot. Because we’re local, we understand the unique quirks of Pike County wiring and treat every house as if it were our own—leaving work areas cleaner than we found them and explaining each step in plain English.

From bespoke landscape lighting that shows off your Blue Ridge view to whole-home surge protection and smart-panel upgrades, we tailor every solution to your goals, budget, and schedule. Up-front pricing, 24/7 live support, and a rock-solid workmanship guarantee mean you’ll never be left in the dark. Choose HEP and see how personalized service can make your next electrical project surprisingly easy—and even a little fun.

FAQs

What types of electrical services do you offer in Pikeville?

We provide a full range of residential and light-commercial electrical services, including troubleshooting and repairs, new wiring and rewiring, panel upgrades, lighting design and installation, surge protection, EV-charger hookups, generator installation, and routine safety inspections. Because our service is personalized, we tailor every project to your specific needs, budget, and schedule.

Are your electricians licensed, insured, and familiar with local Pikeville codes?

Yes. Every technician who arrives at your door is a Kentucky-licensed electrician who carries full liability and workers’ compensation insurance. We stay current with Pikeville’s municipal codes and the latest National Electrical Code (NEC) updates, so your project is completed safely and will pass all required inspections.

How fast can you respond if I have an electrical emergency?

We offer 24/7 emergency dispatch throughout Pikeville and the surrounding communities. A licensed electrician is typically on-site within 60–90 minutes of your call, day or night. Our vans are fully stocked, allowing us to resolve most emergencies—such as loss of power, tripped breakers, burning smells, or sparking outlets—during the first visit.

Do you provide upfront estimates and transparent pricing?

Absolutely. After a thorough on-site evaluation, we give you a written, itemized estimate that explains labor, materials, permits, and any optional upgrades. The price you approve is the price you pay—no hidden fees, overtime surcharges, or surprise add-ons. We also offer financing options for larger projects like panel replacements or whole-home rewiring.

Can you upgrade my electrical panel to handle new appliances or a home remodel?

Yes. Older homes in Pikeville often have 60- to 100-amp panels that can’t safely power modern HVAC systems, kitchen remodels, or electric vehicles. We assess your current load, calculate future demand, and install a properly sized 200-amp (or higher) panel with new breakers, grounding, and surge protection. We manage permits, coordinate utility disconnect/reconnect, and ensure final inspection approval.

Do I need a permit for my electrical project, and will you handle it?

Most projects beyond simple fixture replacements—such as panel changes, new circuits, or whole-house rewiring—require permits and inspections under Pikeville and Pike County regulations. We take care of the entire permitting process, schedule the inspections, and provide you with all completion documentation, so you remain fully compliant without the paperwork hassle.

HEP
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(423) 819-7773