- HEP
- State-of-the-art Technology
State-of-the-art Technology
State-of-the-art Technology | Electrical Switches | Electrical | Pikeville
Nestled in the heart of Pikeville, HEP showcases an impressive array of state-of-the-art electrical switches engineered for both residential and commercial demands. Every component is rigorously tested for durability, speed, and precision, giving contractors and DIY enthusiasts alike the peace of mind that comes from cutting-edge technology backed by local expertise.
From smart home integrations that respond instantly to voice commands, to heavy-duty industrial units built to withstand Appalachian extremes, HEP’s lineup proves that innovation doesn’t have to come from miles away—it’s right here in Pikeville. Step into our showroom or connect with our specialists online and discover how the next generation of electrical switches can elevate your project today.
FAQs
What types of state-of-the-art electrical switches do you offer in Pikeville?
We stock a full range of modern switches, including touch-sensitive glass-panel switches, Wi-Fi and Zigbee smart switches, dimmer and fan-control models, weather-resistant outdoor switches, and high-amperage industrial-grade rocker switches. All models are UL-listed, RoHS-compliant, and rated for the voltage (120/240 V) commonly used in Pikeville homes and businesses.
How are smart switches different from traditional toggle switches?
Smart switches incorporate built-in microcontrollers and wireless radios that let you control lighting, fans, and small appliances through a mobile app, voice assistant, or a home-automation hub. Traditional switches only open or close a circuit manually. With smart models you can: • Schedule on/off times or create scenes • Monitor real-time energy usage • Set vacation-mode randomization • Integrate with Alexa, Google Home, or Apple HomeKit for hands-free voice control
Will these switches work with the existing wiring in older Pikeville homes?
Yes—most of our smart and touch switches are designed to be retrofit-friendly. They fit standard U.S. single-gang boxes and support both neutral-required and no-neutral configurations. For homes built before the 1980s that may lack a neutral wire at the switch box, we offer no-neutral smart switches that use a built-in power-stealing circuit. Our in-house electricians can inspect your wiring to confirm compatibility.
What safety certifications and protections do your switches include?
All switches carry UL or ETL safety listings and meet NEC 2023 code requirements. They feature: • Flame-retardant ABS/PC enclosures (UL94-V-0) • Built-in over-temperature, surge, and over-current protection • Child-safe tamper-resistant shutters on receptacle-switch combos • FCC Part 15 compliance for wireless emission limits
Can I control these switches remotely or by voice when I’m away from Pikeville?
Absolutely. Once paired with your 2.4 GHz Wi-Fi network or a Zigbee hub, you can access the switches through our free iOS/Android app from anywhere with an internet connection. The app supports real-time status updates, push-notification alerts, and firmware updates. Integration with Alexa, Google Assistant, and Siri Shortcuts lets you turn lights on or off, dim them, or trigger scenes with simple voice commands.
Do you provide professional installation and what warranty is included?
Yes. Our Pikeville-based, licensed electricians can handle single-switch upgrades or full-home rewires, typically within one business day. Installation includes code compliance, smart-home configuration, and a walk-through tutorial. All switches come with a 3-year manufacturer’s warranty and an optional 5-year extended service plan that covers labor, firmware updates, and on-site troubleshooting.