- HEP
- Professional Electrical Solutions
Professional Electrical Solutions
Professional Electrical Solutions | Electrical Outlets | Electrical | Pikeville
Whether you’re renovating a historic Pikeville farmhouse or adding a modern touch to a downtown loft, HEP’s Professional Electrical Solutions makes powering your life effortless. Our licensed technicians specialize in installing, replacing, and upgrading electrical outlets, ensuring you have safe, code-compliant access to the energy your devices demand. From tamper-resistant receptacles for child safety to USB-integrated ports for on-the-go convenience, we combine cutting-edge products with prompt, courteous service—so your project stays on schedule and within budget.
Customers across Pike County trust HEP because we treat every home as if it were our own. We arrive on time, explain your options in clear language, and back all work with a satisfaction guarantee. Ready to eliminate tripped breakers, loose plugs, or that snarl of extension cords? Let our experts brighten your space with strategically placed electrical outlets that enhance functionality, boost aesthetics, and keep your family secure. Call today and plug into a better experience!
FAQs
What types of electrical outlets do you install for Pikeville homes and businesses?
We install every major outlet style required in modern residential and light-commercial settings, including standard 15- and 20-amp duplex receptacles, GFCI (ground-fault circuit interrupter) outlets for kitchens, baths, garages, and exterior locations; AFCI (arc-fault circuit interrupter) outlets or breakers for living areas; 240-volt receptacles for dryers, ranges, and HVAC equipment; USB/USB-C charging outlets; and tamper-resistant (TR) receptacles required by current code. If you have a specialty need—such as hospital-grade or weather-resistant outlets—we can supply and install those as well.
How can I tell if I need to upgrade my old two-prong outlets to GFCI or AFCI protection?
Two-prong, ungrounded outlets do not provide a safe return path for fault current and are no longer code compliant for new installations. If your home was built before the mid-1960s, you probably still have a few. Upgrading to three-prong GFCI outlets not only adds a grounding path but also gives you shock protection. Bedrooms and living rooms built or renovated after 2008 require AFCI protection under the National Electrical Code (NEC). Our technicians can test your existing circuits, verify grounding, and recommend the most economical upgrade path—whether that’s replacing individual receptacles with GFCIs/AFCIs or adding combination breakers at the panel.
Are tamper-resistant receptacles required by code in Pikeville, KY?
Yes. Kentucky follows the 2020 NEC, which mandates tamper-resistant (TR) receptacles in virtually all 125-volt, 15- and 20-amp outlets in dwelling units—including bedrooms, kitchens, hallways, and finished basements. TR outlets have internal shutters that block foreign objects, reducing the risk of electrical shock to children. When we perform new installs or upgrades, we automatically supply TR-rated devices to keep your home compliant and safe.
What are the warning signs that an outlet is unsafe and needs replacement?
Common red flags include outlets that feel hot to the touch, emit a burning odor, show scorch marks or discoloration, spark when you plug in a cord, or have loose-fitting plugs that easily fall out. Frequent tripping of a GFCI or AFCI device, buzzing sounds, or lights that flicker when something is plugged in may also indicate internal damage or poor connections. If you notice any of these symptoms, shut off power to the receptacle at the breaker and call our Pikeville electricians for an inspection.
How long does a typical outlet installation or replacement take, and will you need to shut off power to my whole house?
A single like-for-like outlet swap generally takes 15–30 minutes. Installing a new outlet on an existing circuit usually runs 45–60 minutes, depending on wall access and wire routing. For multi-outlet projects or dedicated circuits, plan on 1–3 hours. We only de-energize the specific circuit we’re working on, so the rest of your home or business remains powered. Our technicians always verify the circuit is dead with contact and non-contact testers before touching any conductors.
Do you offer emergency outlet repair services in Pikeville, and what is your response time?
Yes. We provide 24/7 emergency electrical service throughout Pikeville and the surrounding communities. For urgent issues such as a smoking outlet, partial power loss, or a tripped breaker that won’t reset, call our emergency line. A licensed electrician is typically on-site within 60–90 minutes inside city limits and within two hours for outlying areas. Our service vehicles carry a full stock of common outlets, breakers, wiring, and tools so we can resolve most emergencies in a single visit.