Air Conditioning Services
Air Conditioning Services | Heating and Air Conditioning | Philadelphia
From blistering South Philly summers to bone-chilling Nor’easters, HEP keeps every corner of your home comfortable and efficient. Our certified technicians arrive fast, listen first, and deliver solutions that fit your space—whether that’s reviving an aging furnace, fine-tuning a high-efficiency heat pump, or installing whisper-quiet central air that finally conquers the top-floor humidity.
With transparent pricing, 24/7 emergency response, and a workmanship guarantee you can actually feel, we make heating and air conditioning service refreshingly simple. Count on HEP to lower your utility bills, boost indoor air quality, and leave you with nothing but perfect-temperature peace of mind all year long.
FAQs
What air conditioning services do you provide in Philadelphia?
We offer a full range of residential and light-commercial HVAC services, including new system installation, replacement of existing units, seasonal tune-ups, preventive maintenance plans, emergency repairs, duct cleaning and sealing, smart thermostat installation, and indoor air-quality upgrades. We service central air conditioners, ductless mini-splits, heat pumps, and packaged rooftop units, and we handle every major brand sold in the Philadelphia market.
How fast can you respond to an emergency AC repair call?
Because summers in Philadelphia can be hot and humid, we maintain a 24/7 emergency response team. Most calls received before noon are handled the same day, and after-hours or weekend calls are typically answered within 4 hours. Our GPS-enabled dispatch system sends the nearest available, fully stocked service van to minimize downtime and restore your comfort as quickly as possible.
Are your technicians certified to work on all major HVAC brands?
Yes. Every technician holds EPA Section 608 certification for refrigerant handling, is NATE-certified for core HVAC competencies, and receives ongoing factory training from leading manufacturers such as Carrier, Trane, Lennox, Mitsubishi, and Daikin. This training ensures we follow brand-specific procedures that protect your warranty and optimize system performance.
What signs indicate my air conditioner should be replaced instead of repaired?
Consider replacement when the unit is 10–15 years old, uses R-22 refrigerant, requires frequent or costly repairs (exceeding 50 % of the cost of a new system), struggles to maintain set temperatures, causes unusually high energy bills, or produces excessive noise and humidity. We provide a free in-home assessment that compares repair vs. replacement costs, available rebates, projected energy savings, and financing options to help you decide.
Do you offer maintenance plans, and what do they include?
Our ComfortGuard Maintenance Plan includes two precision tune-ups per year (spring cooling and fall heating), priority scheduling, a 15 % discount on parts and labor, no after-hours fees, and comprehensive system inspections that cover refrigerant charge, electrical components, airflow, thermostat calibration, and condensate drainage. Members also receive an annual indoor-air-quality evaluation and filter replacements as needed.
Can you help improve indoor air quality while servicing my AC system?
Absolutely. During any service visit we can test for airborne particulates, humidity imbalance, and VOCs. We install whole-home air purifiers, UV germicidal lights, high-MERV media filters, humidifiers, dehumidifiers, and energy-recovery ventilators that integrate with your existing HVAC system. These solutions reduce allergens, odors, and pathogens, creating a healthier living space for Philadelphia’s allergy-prone climate.