Electrical Generator Solutions
Electrical Generator Solutions | Generators | Electrical | Philadelphia
When a summer storm knocks out power in Center City or a surprise Nor’easter darkens the Main Line, HEP keeps Philadelphia humming with rock-solid backup solutions. Our certified electricians design and install high-efficiency generators that start in seconds, safeguarding everything from corner cafés to critical medical equipment. Because we’re local, we know the demands of aging row-home wiring, tight alleys, and unpredictable East Coast weather, and we tailor each system for seamless performance and minimal noise.
Beyond installation, HEP delivers full-service maintenance, 24/7 monitoring, and rapid-response repairs, so your lights stay on and your business stays open. Whether you need a compact unit for a Fairmount brownstone or a parallel-ready array for a South Philly warehouse, you’ll get transparent pricing, permitting assistance, and workmanship backed by decades of experience. Trust HEP to power your peace of mind—with generators engineered for Philadelphia life.
FAQs
What types of generators do you supply and install in Philadelphia?
We offer a full line of generators for residential, commercial, and light-industrial applications, including standby units (7 kW – 150 kW), portable gasoline generators (2 kW – 10 kW), diesel sets up to 500 kW, and bi-fuel or dedicated natural-gas/propane models. We partner with leading brands such as Generac, Kohler, Cummins, and Briggs & Stratton, ensuring UL-listed equipment that meets all Philadelphia Department of Licenses & Inspections (L&I) requirements.
How do I determine the correct size generator for my home or business?
Proper sizing starts with a load assessment. Our technicians visit your site, list all critical appliances, HVAC equipment, computers, and life-safety systems, and then perform an amperage and starting-surge calculation. For homes in Philadelphia, a whole-house system typically ranges from 14 kW to 24 kW, while small businesses often require 30–60 kW. We also factor in future expansion, local grid reliability, and budget to recommend a right-sized, fuel-efficient solution.
Do you handle permits and code compliance in Philadelphia?
Yes. Generator installations inside city limits require electrical, fuel-gas, and sometimes zoning permits through L&I. Our team prepares sealed drawings, submits all paperwork, schedules inspections, and ensures compliance with the 2018 Philadelphia Building Code, NFPA 70 (NEC), and NFPA 110 for emergency power systems. Homeowners and facility managers avoid fines and delays because we manage the entire regulatory process.
How often should my generator be serviced, and do you offer maintenance plans?
Standby generators should receive a comprehensive service once a year or after every 100–150 run hours. This includes oil and filter changes, spark-plug inspection, battery load testing, cooling-system checks, and a full transfer-switch exercise. We offer tiered maintenance plans: Basic (annual visit), Plus (bi-annual visits with remote monitoring), and Premium (quarterly visits, priority response, and parts coverage). Each plan complies with manufacturer warranties and extends equipment life.
Can your generators run on Philadelphia’s natural-gas supply, or do I need a separate fuel source?
Most of our standby units are dual-fuel ready and can tie directly into the Philadelphia Gas Works (PGW) natural-gas line at your property, eliminating on-site fuel storage. Where gas pressure is insufficient, we can install an automatic propane or diesel system with double-wall, code-compliant tanks. Our design team will evaluate gas meter size, line pressure, and BTU demand to recommend the safest, most economical fuel option.
What is the typical installation timeline and what should I expect during the process?
From signed proposal to turn-key operation, residential jobs average 3–5 weeks and commercial projects 4–8 weeks. Week 1: site survey and proposal approval. Weeks 2–3: permitting, utility coordination, and concrete pad or rooftop prep. Week 4: delivery and one-day placement using crane or forklift, followed by electrical and gas piping connections (1–2 days). Final steps include L&I inspection, functional testing under load, customer orientation, and registration of the manufacturer warranty. Throughout the project you’ll have a single point of contact for scheduling and progress updates.