- HEP
- Prompt, Efficient Service
Prompt, Efficient Service
Prompt, Efficient Service | Commercial Plumbing | Plumbing | Petros
When a sudden leak disrupts your workflow or a remodeling project demands intricate pipework, HEP’s prompt, efficient service keeps Petros businesses running smoothly. Our certified technicians arrive fast, diagnose accurately, and carry fully stocked trucks so repairs, replacements, and upgrades are completed in a single visit whenever possible. From restaurants and retail spaces to manufacturing facilities and medical offices, we tailor solutions to each environment, minimizing downtime and respecting your bottom line.
HEP’s reputation for reliable commercial plumbing stems from transparent pricing, meticulous craftsmanship, and a safety-first mindset. We handle everything—grease trap installations, backflow prevention, water heater maintenance, sewer line inspections, and 24/7 emergency response—with the same commitment to quality that has made us East Tennessee’s trusted partner for decades. Put our experience to work and discover how effortless maintaining your building’s vital systems can be.
FAQs
What types of commercial properties in Petros do you service?
We handle plumbing for all commercial facilities, including offices, retail stores, restaurants, warehouses, manufacturing plants, schools, medical clinics, and multi–tenant buildings. If your property is zoned commercial, our licensed team can service it.
How quickly can you respond to an emergency plumbing call?
Our technicians are on-call 24/7 and can typically arrive anywhere in Petros within 60 minutes. Because we stock our service vehicles with common commercial-grade parts, most emergency repairs are completed in a single visit.
Are your plumbers licensed and insured?
Yes. Every technician holds a current Tennessee state journeyman or master plumber’s license, carries full liability and workers’ compensation insurance, and undergoes regular safety and code-compliance training.
Do you offer preventive maintenance programs for businesses?
Absolutely. We create custom maintenance plans that include scheduled inspections, drain line jetting, water heater tune-ups, backflow testing, and fixture checks. Routine maintenance reduces downtime, extends equipment life, and helps you stay compliant with local codes.
How are service charges calculated for commercial jobs?
We use transparent, up-front pricing. After an on-site assessment, you receive a written quote outlining labor, materials, and any specialized equipment fees. For large projects we can provide time-and-materials or flat-rate bids, and maintenance plans are billed at a discounted, preset rate.
Can you work outside normal business hours to avoid disrupting our operations?
Yes. We routinely schedule overnight, early-morning, weekend, and holiday service to keep your business running smoothly. Let us know your preferred window, and we’ll dispatch a crew that fits your timeline while still delivering prompt, efficient workmanship.