Expert Plumbing Services
Expert Plumbing Services | Plumbing | Pelham
From dripping faucets to full re-pipes, HEP delivers fast, friendly, and fuss-free plumbing solutions to homes and businesses across Pelham. Our licensed technicians arrive on time, listen to your concerns, and use cutting-edge tools to find the fix the first time, so you can get back to enjoying hot showers and worry-free water pressure.
Available 24/7 for emergencies, we back every repair with transparent pricing and a satisfaction guarantee. Whether it’s weekend water-heater woes or a midweek kitchen remodel, you’ll feel confident knowing HEP’s neighborhood team is right around the corner, ready to protect your property and your peace of mind.
FAQs
What plumbing services do you provide in Pelham?
We offer comprehensive residential and light-commercial plumbing solutions, including leak detection and repair, drain cleaning, water-heater installation and repair (tank-type and tankless), sewer line inspection and replacement, fixture upgrades, sump pump services, backflow prevention testing, and complete bathroom and kitchen remodel plumbing. If it moves or carries water in your home or business, we service it.
Are you licensed, insured, and familiar with Pelham’s plumbing codes?
Yes. Our technicians are New York State–licensed master plumbers, fully insured, and stay current with Pelham and Westchester County code requirements. We pull all necessary permits, coordinate inspections, and perform work that meets or exceeds local regulations, giving you peace of mind and protecting your property’s value.
Do you handle emergency plumbing calls, and how fast can you arrive?
Absolutely. We have a dedicated 24/7 emergency response team for burst pipes, sewer backups, overflowing toilets, and other urgent issues. Because we’re based right in Pelham, our average arrival time within the 10803 ZIP code area is 30–45 minutes, even during nights, weekends, and holidays.
How do you determine pricing, and will I get an estimate before work begins?
All jobs start with a thorough on-site assessment. You’ll receive a clear, itemized, written estimate that lists parts, labor, and any permit fees. We use flat-rate pricing for most common repairs, so there are no surprise hourly overages. Emergency calls have a modest after-hours fee, which we discuss upfront before dispatching a technician.
What brands and materials do you use, and do they come with warranties?
We install and service trusted brands such as Moen, Kohler, Delta, Bradford White, Navien, and Toto. All fixtures and appliances come with manufacturer warranties (typically 1–10 years), and we back our workmanship with an additional one-year labor guarantee. If a part fails under warranty, we handle the claim and replacement at no extra cost.
Can you help me prevent future plumbing problems?
Yes. We offer annual plumbing inspections, water heater flushes, and drain maintenance plans that identify small issues before they become costly repairs. During each visit, we test water pressure, inspect supply lines, check for hidden leaks, and provide homeowner tips—such as insulating pipes before winter and avoiding corrosive chemical drain cleaners—to keep your system running efficiently year-round.