High-quality Performance
High-quality Performance | Generators | Electrical | Pelham
From sudden summer storms to unexpected grid outages, Pelham homes and businesses need power they can count on. HEP’s high-quality performance electrical team specializes in premium generators that start instantly, run quietly, and keep every essential circuit alive—so your lights stay bright, your fridge stays cold, and your work never skips a beat. We size each unit precisely to your load demands, install it with meticulous craftsmanship, and back it with 24/7 local support.
Choosing HEP means more than just buying equipment; it’s choosing confidence. Our certified technicians guide you through fuel options, integrate smart monitoring for remote peace of mind, and handle all permitting and maintenance, letting you focus on what matters most. Discover why Pelham homeowners, medical facilities, and data-driven companies alike rely on our generators to safeguard comfort, safety, and productivity—no matter what the forecast says.
FAQs
Why should I consider installing a standby generator in Pelham?
Pelham experiences severe thunderstorms, occasional tornado activity, and extreme heat that can all lead to lengthy utility outages. A permanently installed standby generator automatically restores power in seconds, keeping air-conditioning, medical devices, refrigerators, internet, and security systems running. Beyond comfort and safety, a generator can prevent costly food spoilage, frozen pipes in winter, and lost business income for commercial properties.
What size generator do I need for my Pelham home or business?
Proper sizing depends on the total running wattage of the appliances and systems you want to back up. A typical Pelham residence usually requires 14-24 kW to cover essentials plus HVAC, while a small business might need 25-60 kW. Our licensed electricians perform a free load calculation, evaluate starting currents for motors like A/C compressors, and recommend the right capacity so the generator runs at 70-80 % load for maximum efficiency and longevity.
How long does a generator installation take and what does the process involve?
Most residential installations are completed in two days, with commercial projects ranging from a few days to a week. Day 1 covers pad preparation, delivery, and setting of the generator; Day 2 involves electrical and fuel connections, transfer-switch wiring, and full commissioning. Our team also schedules pre-installation inspections, handles any required trenching, and provides a customer walk-through on operation and maintenance.
Do I need permits or inspections for a generator in Pelham?
Yes. The City of Pelham requires an electrical permit and, if connecting to natural gas, a plumbing/gas permit. Setback rules (typically 3 ft from combustibles and 5 ft from openings) and noise ordinances (65 dB limit at property line) must be met. We submit all paperwork, coordinate inspections with Pelham’s Building Services Department, and provide documentation for homeowner’s insurance.
How often should my generator be serviced and what does maintenance include?
Manufacturers recommend service every 6-12 months or after 200 hours of runtime, whichever comes first. A routine visit includes oil and filter change, spark-plug replacement, air-filter cleaning, battery load test, firmware updates, and a simulated outage to confirm automatic transfer-switch performance. Regular maintenance ensures warranty compliance, reduces fuel consumption, and extends engine life.
Will my generator start automatically during an outage and how long can it run?
Our standby units include an automatic transfer switch (ATS) that senses a utility loss and starts the generator within 5-15 seconds—no manual action required. Run time depends on fuel type and tank size: a natural-gas unit can operate indefinitely as long as utility gas is available; a propane unit with a standard 250-gallon tank will typically power a 20 kW generator for 4-5 days at 50 % load. We also install monitoring systems that notify you and our service team of status or fault codes via smartphone alerts.