Dependable Power Solutions
Dependable Power Solutions | Generators | Electrical | Pelham
When storms roll through Pelham or the summer heat pushes the grid to its limit, homeowners and businesses trust HEP’s dependable power solutions to keep the lights on and the workday moving. Our certified electricians specialize in sizing, installing, and maintaining premium generators that automatically take over the moment an outage strikes—so refrigeration stays cold, data stays safe, and family life stays comfortable without a second thought.
From your first call to the final system test, you’ll feel the HEP difference in every detail: clear communication, transparent pricing, and prompt service backed by decades of regional experience. We’re local, we answer the phone 24/7, and we stand behind every installation with robust warranties and preventive maintenance plans that extend equipment life and protect your investment. In Pelham, reliable power isn’t a luxury—it’s a necessity—and HEP is ready to deliver it.
FAQs
What types of generators do you install in Pelham, and how do I choose between a standby and a portable unit?
We offer two main categories—permanently installed standby generators and mobile, plug-in portable generators. A standby unit is hard-wired into your home’s electrical panel, connected to a natural-gas or propane line, and starts automatically within seconds of a grid failure. Portable generators are smaller, gasoline-powered units that you wheel outside and manually connect with extension cords or a transfer switch. If you want whole-home coverage, zero manual setup, and seamless protection from Pelham’s frequent storm-related outages, a standby generator is the better investment. If you only need to power a few critical loads and prefer a lower upfront cost, a portable model may suffice.
How does an automatic standby generator work during a power outage?
The generator is paired with an automatic transfer switch (ATS). When the utility feed to your electrical panel drops below a safe voltage, the ATS disconnects the house from the grid, signals the generator to start, and reroutes power from the generator to your circuits—all in about 10–15 seconds. When grid power is restored, the ATS reverses the process, cools down the generator, and places it back in standby mode. The transition is seamless; you don’t have to be home or flip a single switch.
What size generator do I need for my Pelham home or business?
Sizing depends on the total running wattage of the appliances you want to back up (HVAC, refrigerator, sump pump, lights, etc.). Most homes in Pelham fall between 14 kW and 24 kW for whole-house coverage, while smaller 7 kW–10 kW models can handle essential circuits. We conduct a free on-site load assessment, calculate starting (surge) watts, consider fuel type, and match you with the right unit so you neither overspend nor under-power critical systems.
How often should my generator be serviced, and do you offer maintenance plans?
Standby generators should be professionally serviced once a year or after every 200 hours of runtime—whichever comes first. Routine service includes oil and filter changes, spark-plug inspection, battery testing, firmware updates, and a full system diagnostics check. We offer affordable annual and semi-annual maintenance plans that include priority emergency service, remote monitoring, and discounted parts, ensuring your generator is ready when Pelham’s next ice storm or summer thunderstorm hits.
Will a standby generator increase my property value or affect my insurance?
According to regional real-estate data, professionally installed standby generators can boost resale value by up to 5 %. Buyers in Pelham often view backup power as a premium amenity, particularly after high-profile storms. Many insurers also offer small premium discounts (typically 5–10 %) because generators help prevent loss events like frozen pipes or sump-pump failures. Check with your carrier; we can supply installation certificates and compliance documentation upon request.
Do I need permits or utility approval to install a generator in Pelham?
Yes. The Town of Pelham requires an electrical permit, and a plumbing/gas permit if the unit connects to natural gas or propane. We handle the entire permitting process, including site diagrams, load calculations, and compliance with local setback rules. For natural-gas hookups, we coordinate with Con Edison (or Spire in Pelham, AL) to verify meter capacity. Final inspections by the building department and the utility ensure your installation meets National Electrical Code (NEC), local amendments, and manufacturer specifications.