Customer Satisfaction
Customer Satisfaction | Garbage Disposal Repair | Plumbing | Pelham
Nothing jumbles a Pelham kitchen’s rhythm faster than a stalled disposer, and that’s when HEP’s Customer Satisfaction Plumbing shines. Our licensed technicians arrive with the right tools, genuine parts, and decades of know-how to deliver precise garbage disposal repair—often in a single visit. From silent leaks and stubborn clogs to units that won’t make a sound, we diagnose the problem quickly, protect your cabinets and flooring, and leave your sink humming like new.
Neighbors trust HEP because we back every repair with transparent pricing, a clean-workspace promise, and a satisfaction guarantee that actually means something. Call us today and discover why Pelham homeowners keep our number on the fridge whenever their disposal—or any other piece of plumbing—needs expert, courteous care.
FAQs
What are the most common signs that my garbage disposal needs professional repair?
Typical warning signs include frequent clogs, humming without grinding, water leaking from the unit or under the sink, foul odors that won’t dissipate after cleaning, and the need to continually press the reset button. If you notice any of these issues, it’s best to shut off the disposal and schedule service to avoid motor damage or plumbing backups.
Can I fix a jammed garbage disposal myself, or should I call a Pelham plumber?
Minor jams caused by small food scraps can sometimes be cleared safely by turning off power at the breaker, using a hex key in the disposal base, and gently turning the impeller. However, if you hear grinding metal, smell burning, or the unit trips the breaker repeatedly, call a licensed plumber. DIY repairs involving electrical or pipe disassembly can void warranties and pose safety hazards.
How fast can your team respond to a garbage disposal emergency in Pelham?
We offer same-day appointments Monday through Saturday and 24/7 emergency dispatch for severe leaks or electrical issues. Most customers in Pelham receive service within 2–4 hours of their call. Our GPS-equipped service vans carry common parts, allowing us to complete 90% of repairs on the first visit.
Do you repair or replace all garbage disposal brands?
Yes. Our technicians are trained to service and install major brands such as InSinkErator, Waste King, Moen, KitchenAid, and GE. If your existing model is discontinued or beyond repair, we can recommend an energy-efficient replacement that fits your sink configuration, plumbing code, and household usage.
What is the typical cost of garbage disposal repair in Pelham?
Most minor repairs—such as clearing jams, replacing gaskets, or tightening mounting hardware—range from $125 to $225, including parts and labor. Motor or bearing replacements run between $250 and $375. If the unit is over 8–10 years old, replacement often makes more economic sense; new disposals including installation normally cost $350–$550. We provide upfront, flat-rate estimates before any work begins.
How can I prevent future garbage disposal problems?
Run cold water before, during, and 15 seconds after use; feed small batches of soft food waste (no fibrous items, grease, or coffee grounds); grind citrus peels monthly to freshen the chamber; and avoid chemical drain cleaners that corrode seals. Scheduling an annual inspection with our Pelham plumbing team lets us tighten connections, test electrical components, and catch small leaks early.