Plumbing Emergencies
Plumbing Emergencies | Emergency Plumbing | Plumbing | Pelham
When a pipe bursts at midnight or your water heater gives up during Sunday brunch, Pelham homeowners know they can count on HEP for fast, reliable emergency plumbing. Our certified technicians arrive in fully stocked trucks, ready to locate the problem, stop the damage, and restore your comfort—often before bigger issues can set in. From flooded basements to overflowing toilets, we’ve seen it all, and we fix it all, 24/7, with transparent pricing and a smile.
More than just quick repairs, we focus on long-term solutions that keep your plumbing system running smoothly long after the crisis has passed. Dial us anytime, day or night, and a real person will answer, dispatching a pro who treats your home with the respect it deserves. With HEP, emergency plumbing in Pelham becomes stress-free, efficient, and reassuringly professional—just the way it should be.
FAQs
Do you offer 24/7 emergency plumbing service in Pelham?
Yes. Our licensed plumbers are on‐call 24 hours a day, 7 days a week—including weekends and holidays—to handle burst pipes, sewer backups, overflowing toilets, and any other urgent plumbing issue anywhere in Pelham and the surrounding communities.
How quickly can a plumber reach my Pelham home during an emergency?
In most cases we can arrive within 60 minutes of your call. Because our dispatch center is based in Pelham, we always have at least one fully stocked service vehicle in or near your neighborhood, allowing us to provide rapid response without mileage fees from distant cities.
What should I do while waiting for the emergency plumber to arrive?
1) Shut off the main water supply valve to stop further flooding. 2) Turn off electricity to affected areas if water is near outlets or appliances. 3) Open faucets to drain remaining water pressure. 4) Move valuables or electronics away from standing water. 5) Take photos for insurance documentation. Our dispatcher can guide you through these steps over the phone if needed.
How much does emergency plumbing service cost?
Pricing depends on the complexity and time of the call, but we always provide upfront, flat‐rate estimates before work begins. After-hours or holiday service has a modest emergency dispatch fee, yet diagnostic inspections are free. Typical emergency repairs in Pelham range from $175 for minor clogs up to $1,200 for major burst pipe replacements. We accept credit cards, checks, and offer financing for larger jobs.
Are your emergency plumbers licensed and insured?
Absolutely. Every technician holds a New York State Master Plumber license, carries full liability and workers’ compensation coverage, and undergoes annual background checks and drug testing. Our insurance certificates are available upon request for your peace of mind.
Can you work directly with my homeowner’s insurance for water-damage claims?
Yes. We document the damage, provide detailed repair invoices, and communicate directly with most major insurers to streamline the claim process. While you remain the policyholder, our administrative team can supply adjusters with moisture readings, photos, and itemized costs to help you receive the maximum entitled reimbursement.