Emergency Plumbing Service
Emergency Plumbing Service | Emergency Plumbing | Plumbing | Pelham
When a pipe bursts at midnight or a water heater fails just before a long weekend, Pelham homeowners know they can count on HEP. Our seasoned technicians arrive fast, fully equipped, and ready to solve the problem on the first visit. From overflowing toilets to hidden slab leaks, we diagnose issues with state-of-the-art tools, offer transparent pricing before work begins, and back every repair with a satisfaction guarantee. Your schedule, budget, and peace of mind are always front and center.
With emergency plumbing available 24/7/365, you never have to wait for business hours to restore comfort and safety to your home. One call to HEP connects you to live support, real-time ETAs, and courteous professionals who treat your property like their own. Save our number, and let Pelham’s trusted team turn plumbing chaos into calm—day or night.
FAQs
What types of problems count as a plumbing emergency in Pelham?
Any situation that threatens to flood, contaminate, or cut water supply to your home or business is treated as an emergency. This includes burst or frozen pipes, sewer line backups, overflowing toilets, failed sump pumps, water-heater leaks, gas or water line breaks, and any leak that cannot be contained with a shut-off valve. If you are unsure, call us—our dispatcher can help determine whether you need immediate service or a same-day appointment.
How fast can your emergency plumbers reach my property in Pelham?
Because our technicians are strategically stationed throughout Westchester County, the average door-to-door response time within Pelham is 30–60 minutes, day or night. When you call, our GPS-tracked dispatch system locates the nearest available, fully stocked service van and sends the plumber directly to your address. You will receive a text with the plumber’s name, photo, and live ETA so you can plan accordingly.
Are your emergency plumbers licensed, insured, and background-checked?
Yes. Every technician who arrives at your door is a New York State–licensed master or journeyman plumber, fully insured for liability and workers’ compensation, and has passed thorough background and drug screenings. We also require ongoing training in current plumbing codes and safety protocols, ensuring your repair is performed to the highest professional and legal standards.
How much does emergency plumbing service cost, and will I get an upfront price?
Emergency service involves a modest after-hours dispatch fee, but you will never be surprised by hidden charges. Once the plumber diagnoses the problem, you’ll get a written, flat-rate estimate that covers parts, labor, and tax. Pricing depends on factors such as complexity, materials, and time of day, but most urgent repairs (e.g., clearing a main line clog, replacing a burst section of pipe) fall between $250 and $900. We accept major credit cards, checks, and offer financing for larger jobs.
What can I do to minimize damage while waiting for the plumber to arrive?
1) Turn off the closest shut-off valve; if the leak is extensive, use the main house valve next to your water meter. 2) If water is near electrical outlets or appliances, shut power at the breaker panel and avoid contact. 3) Open faucets on lower levels to drain residual water from pipes. 4) Place towels or buckets under leaks and move valuables out of harm’s way. 5) Do NOT use chemical drain cleaners—they can worsen clogs and corrode piping. Our dispatcher can walk you through any steps specific to your situation until help arrives.
Do you guarantee your emergency plumbing repairs?
Absolutely. All labor is backed by a 1-year workmanship warranty, and new parts or fixtures carry the manufacturer’s warranty (usually 1–5 years). After the job, we perform a full system pressure and leak test and provide maintenance tips to prevent repeat issues. If a covered repair fails during the warranty period, we will return at no charge to make it right. Your satisfaction and peace of mind are our top priorities.