HVAC Services
HVAC Services | Ventilation and Air Quality | Heating and Air Conditioning | Palmer
Whether you’re battling muggy summer afternoons or a chilly mountain breeze in Palmer, HEP keeps your home’s air fresh, comfortable, and healthy. Our licensed technicians specialize in ventilation and air quality solutions that work seamlessly with your heating and cooling equipment, removing pollutants, balancing humidity, and ensuring every room feels just right. From high-efficiency heat pumps to smart thermostats, we design systems that lower energy bills without sacrificing comfort—so you can breathe easier all year long.
We back our expertise with state-of-the-art diagnostics, thorough duct cleaning, and hospital-grade air purification technologies that trap allergens, mold spores, and viruses. Whether you need routine maintenance, an emergency repair, or a complete system upgrade, HEP arrives on time, treats your home with respect, and delivers transparent pricing you can trust. Let us show you why your neighbors in Palmer rely on HEP for unrivaled comfort and peace of mind.
FAQs
What HVAC services do you offer for Palmer homeowners?
We provide complete residential and light-commercial HVAC solutions, including furnace and boiler installation, air-conditioning installation, heat-pump retrofits, routine maintenance, 24/7 emergency repairs, duct cleaning and sealing, energy-efficiency upgrades, and indoor air-quality products such as air purifiers, humidifiers, and ERVs (Energy Recovery Ventilators). All work is handled by EPA-certified technicians familiar with Palmer’s climate and local building codes.
How often should I schedule preventive maintenance for my heating and cooling system in the Mat-Su Valley climate?
Because Palmer experiences long, cold winters and short, warm summers, we recommend two tune-ups per year: a heating inspection in early fall and a cooling inspection in late spring. Regular service includes cleaning burners or coils, testing safety controls, checking refrigerant levels, calibrating thermostats, and replacing air filters. Semi-annual maintenance keeps manufacturer warranties valid, lowers utility bills by as much as 15%, and significantly reduces the likelihood of mid-season breakdowns.
My indoor air feels stuffy—what ventilation solutions do you recommend?
Tightly sealed homes common in Alaska can trap pollutants and moisture. We often install Energy Recovery Ventilators (ERVs) or Heat Recovery Ventilators (HRVs), which exchange stale indoor air with fresh outdoor air while capturing up to 80% of the heat that would otherwise be lost. For bathrooms and kitchens, we suggest properly sized exhaust fans with automatic humidity controls. In crawl spaces, a mechanical ventilation fan paired with a vapor barrier prevents mold and improves overall air quality.
Are heat pumps a good option for Palmer's sub-arctic winters?
Yes—today’s cold-climate air-source heat pumps efficiently extract heat down to –15 °F and can be paired with an existing furnace in a dual-fuel setup for extreme cold snaps. They deliver up to 300% efficiency, providing comfortable heating in winter and quiet air conditioning in summer. We perform a Manual J load calculation to determine the correct size, estimate annual savings, and advise on available state and federal rebates that can offset installation costs.
How can I tell if my air ducts need cleaning or sealing?
Common indicators include visible dust streaks on registers, musty odors when the system runs, rooms that are always hotter or colder than others, and rising energy bills despite no equipment changes. During an inspection, we use a video scope to examine interior duct surfaces and a blower-door or duct-blaster test to quantify leakage. Cleaning removes allergens, while sealing with mastic or Aeroseal technology can cut duct losses by up to 30%, improving comfort and lowering utility bills.
Do you provide indoor air quality testing and what does it include?
Absolutely. Our IAQ assessment measures particulate matter (PM2.5 and PM10), carbon monoxide, carbon dioxide, volatile organic compounds (VOCs), and relative humidity. We compare readings to EPA and ASHRAE guidelines, inspect for microbial growth, and evaluate ventilation rates. After testing, you receive a detailed report with recommended solutions such as upgraded filtration (MERV 11–16), UV-C germicidal lights, humidity control, or source elimination strategies to ensure a healthier living environment.