- HEP
- Reliable Heating System
Reliable Heating System
Reliable Heating System | Heat Repair | Heating and Air Conditioning | Ooltewah
When an Ooltewah cold snap sneaks up on you, HEP’s seasoned technicians are ready to bring the warmth back fast. We diagnose issues on every make and model, from older furnaces to cutting-edge heat pumps, and arrive with trucks stocked for most on-the-spot fixes. Homeowners appreciate our clear explanations, upfront pricing, and the peace of mind that comes from a company trusted across Tennessee for nearly four decades.
Whether you need pre-winter tune-ups, energy-saving upgrades, or urgent heat repair in the middle of the night, one call to HEP means dependable comfort is on the way. We stand behind every job with industry-leading warranties and a satisfaction guarantee—so you can stop worrying about your heating system and start enjoying a cozier Ooltewah home.
FAQs
What types of heating equipment can your Ooltewah technicians repair?
Our NATE-certified team repairs all major heating technologies found in Ooltewah homes and small businesses, including gas and electric furnaces, heat pumps, ductless mini-splits, packaged rooftop units, and hybrid dual-fuel systems. We service equipment from leading brands such as Trane, Lennox, Carrier, Rheem, Goodman, and more. If you’re unsure about your model, call us with the make and serial number, and we’ll confirm parts availability before we arrive.
What are the most common signs that I need heat repair instead of a quick DIY fix?
Schedule professional service when you notice any of the following: uneven room temperatures, rising energy bills without increased usage, short cycling (unit turns on and off rapidly), loud or unusual noises, persistent burning or musty odors, or a yellow rather than blue furnace flame. Addressing these issues quickly prevents complete system failure, carbon-monoxide risks, and costly secondary damage to heat exchangers or compressors.
How fast can you respond to a no-heat emergency in Ooltewah?
We offer 24/7 emergency dispatch with an average arrival time of 60–90 minutes within the Ooltewah city limits and surrounding communities such as Collegedale, Apison, and Snow Hill—weather and traffic permitting. Our trucks are fully stocked with universal ignition modules, blower motors, capacitors, and common OEM parts so most heating outages are restored in a single visit.
Are your HVAC technicians licensed and insured to work on newer high-efficiency systems?
Absolutely. Every technician carries a Tennessee Mechanical HVAC license, EPA Section 608 refrigerant certification, and comprehensive liability and workers’ compensation insurance. We undergo factory training for the latest 90+ AFUE furnaces and inverter-driven heat pumps, ensuring your system maintains its manufacturer warranty after our repairs.
How much does heat repair typically cost, and do you provide upfront estimates?
Diagnostic visits in Ooltewah start at $89, which is waived when you approve the repair. After identifying the fault, we present a flat-rate price that covers parts and labor—no hourly surprises. Simple fixes such as flame sensor cleaning average $120–$180, while major repairs like blower motor replacement range $450–$750. We accept credit cards, offer zero-interest financing on repairs over $500, and honor competitors’ written quotes.
Do you guarantee your repair work or offer maintenance plans to prevent future breakdowns?
Yes. All repairs come with a 1-year parts and labor warranty, and certain premium OEM components carry extended manufacturer coverage up to 10 years. To keep your newly repaired system running flawlessly, we recommend our Comfort Club plan: two precision tune-ups per year, priority scheduling, 15 % repair discounts, and no after-hours fees. Many Ooltewah customers find the plan pays for itself through lower energy bills and prolonged equipment life.