Expert Craftsmanship
Expert Craftsmanship | Plumbing | Oneida
Whether you’re dealing with a slow-draining sink, planning a full-scale bathroom remodel, or adding a new water line for that dream kitchen, HEP’s team in Oneida turns everyday pipework into true craftsmanship. Our licensed technicians arrive on schedule, listen to your concerns, and combine decades of hands-on experience with the latest tools to deliver solutions that last. Every joint is soldered with care, every fixture is tested, and every workspace is left spotless—so all you notice is flawless water flow and newfound peace of mind.
From emergency leak repairs at midnight to code-compliant installations for new builds, we treat your home as if it were our own. Transparent pricing, courteous service, and an unwavering commitment to quality have made HEP the local go-to for plumbing that simply works, day after day. Call us once, and you’ll understand why your neighbors trust HEP to keep Oneida running clear.
FAQs
What plumbing services do you offer in Oneida?
Our expert craftsmen handle everything from routine faucet repairs and drain cleaning to full-scale bathroom and kitchen remodels, water-heater installation, sewer line replacement, and 24/7 emergency leak response. Every job is completed to meet or exceed New York State and City of Oneida plumbing codes.
Are your plumbers licensed and insured?
Yes. All technicians hold current New York State plumbing licenses, are OSHA-certified, and carry full liability and workers’ compensation insurance. This protects you and ensures the work meets the region’s strict safety and quality standards.
How quickly can you respond to a plumbing emergency in Oneida?
We provide true 24/7 emergency service with an average on-site arrival time of 60 minutes or less within Oneida city limits. Our fully stocked service vans allow us to fix most burst pipes, major leaks, or sewer backups on the first visit.
Do you guarantee your workmanship?
Absolutely. All labor is backed by a written craftsmanship guarantee—five years on new installations and one year on repairs—along with manufacturer warranties on parts and fixtures. If an issue related to our work arises during the warranty period, we return and correct it at no cost to you.
How are project estimates and pricing handled?
We offer free, no-obligation on-site evaluations. After inspecting the problem, we present a detailed, upfront estimate that lists labor, materials, and any permit fees. Pricing is fixed—meaning the amount you approve is the amount you pay, even if the job takes longer than expected.
What steps do you take to protect my home during a project?
Technicians wear shoe covers, lay down clean drop cloths, and isolate the work area with plastic sheeting when necessary. We use dust-controlled cutting tools and perform a full cleanup and haul-away of old parts and debris, leaving your home exactly as we found it—only with better plumbing.