Trusted Technicians
Trusted Technicians | Heat Repair | Heating and Air Conditioning | Oneida
When winter grips Oneida, you don’t have time to wonder if your furnace will hold out—you need a team that shows up fast, diagnoses accurately, and fixes the problem on the first visit. HEP’s trusted technicians bring decades of experience, fully stocked service vans, and a neighbor-first attitude to every call. From strange noises and uneven temperatures to complete system failures, we pinpoint the issue with advanced diagnostics and restore warm, even airflow before the chill settles in for good.
Homeowners choose us for reliable heat repair because we pair upfront pricing with 24/7 emergency response and a 100 % satisfaction guarantee. We treat your home with the same care we’d give our own, laying down protective mats, cleaning up after ourselves, and walking you through every option so you can make an informed decision. When you want comfort you can count on—today, tomorrow, and all winter long—call HEP and feel the heat come back to life.
FAQs
What types of heating repair services do you provide in Oneida?
Our trusted technicians handle everything from minor part replacements, thermostat calibrations, and burner cleanings to complex heat exchanger repairs and full system overhauls. Whether you have a gas furnace, electric furnace, heat pump, or boiler, we have the tools and experience to diagnose the problem quickly and restore safe, reliable heat to your home or business.
How fast can you respond to a heating emergency?
We offer 24/7 emergency service throughout Oneida and the surrounding communities. A technician is usually dispatched within an hour of your call, and most customers see us arrive at their door in under two hours—day or night, weekends and holidays included.
Are your HVAC technicians licensed, certified, and insured?
Yes. All of our heating and air-conditioning technicians are fully licensed by New York State, carry EPA Section 608 certification for refrigerants, and are NATE-certified for technical competency. We also maintain full liability and workers’ compensation insurance, so you’re protected from any unexpected issues on the job site.
Can you service all brands and models of heating equipment?
Absolutely. We regularly repair and maintain systems from leading manufacturers such as Trane, Lennox, Carrier, Rheem, Goodman, York, Bryant, and more. Our service vehicles are stocked with universal replacement parts, allowing us to fix most makes and models in a single visit.
Do you offer upfront pricing and repair warranties?
Transparency is one of our core values. After diagnosing your system, we present a written, flat-rate quote before any work begins—no hidden fees or surprise add-ons. All repairs come with a one-year parts and labor warranty, and many components carry extended manufacturer warranties that we help you register.
How can I keep my heating system running efficiently after repairs?
We recommend scheduling professional maintenance each fall, changing or cleaning air filters every 30–60 days, keeping supply and return vents clear, and upgrading to a programmable or smart thermostat. Ask about our Comfort Club maintenance plan, which provides two precision tune-ups per year, priority scheduling, and exclusive discounts on future repairs or system replacements.