Heating Solutions
Heating Solutions | Heat Repair | Heating and Air Conditioning | Oneida
When the chill settles over Oneida and your furnace falters, HEP’s Heating Solutions Heating and Air Conditioning is the neighbor you can count on. Our certified technicians arrive fast, troubleshoot with state-of-the-art diagnostics, and restore warmth with precise heat repair that keeps efficiency high and energy bills low. From igniter malfunctions to unresponsive thermostats, we stock the right parts on the truck so most fixes happen in a single visit—24/7, even on holidays.
Choosing HEP means transparent pricing, friendly pros who respect your home, and a satisfaction guarantee that turns a stressful breakdown into a smooth experience. Whether you’re protecting a historic farmhouse or a modern build, schedule your heat repair today and feel the comfort of reliable service delivered with small-town care and big-league expertise.
FAQs
What types of heating systems do you repair in Oneida?
Our technicians are certified to service and repair all major residential and light-commercial heating equipment, including natural-gas and propane furnaces, oil furnaces, boilers, heat pumps, ductless mini-splits, and hybrid dual-fuel systems. We carry a broad inventory of OEM and universal replacement parts on our service vehicles so most repairs can be completed in a single visit.
How quickly can you respond to an emergency no-heat call?
Because North-Central New York winters are harsh, we provide true 24/7 emergency service in Oneida and the surrounding communities. Calls received after normal business hours are dispatched immediately to an on-call technician, and most customers see a certified tech at their door within 1–2 hours, even on holidays. There are no additional trip charges for nights or weekends—only a modest after-hours diagnostic fee.
What should I check before scheduling a heat repair service call?
You can often save time and money by performing a few simple checks: 1. Make sure the thermostat is set to HEAT and the set-point is above the current room temperature. 2. Verify that the furnace switch, circuit breaker, and (for gas units) the gas shut-off valve are all in the ON position. 3. Inspect or replace the air filter; a clogged filter can cause safety lockouts. 4. For oil systems, confirm that the tank has fuel. If everything looks normal and the system still will not run, give us a call and we’ll diagnose the issue professionally.
How much does a typical heating repair cost in Oneida?
Prices vary based on the nature of the failure, but most common repairs—such as igniter replacement, flame sensor cleaning, blower motor capacitors, or pressure switch replacements—fall between $165 and $450, including parts and labor. Major component failures, like a cracked heat exchanger or compressor replacement on a heat pump, can run $1,000 or more. We always provide a written, upfront quote before any work begins, and we accept all major credit cards as well as financing for larger repairs.
Can you help me decide whether to repair or replace an older furnace?
Absolutely. During the diagnostic visit we evaluate the age, efficiency, safety, and overall condition of your existing unit. If the repair exceeds roughly 30% of the cost of a new ENERGY STAR furnace—or if the unit is over 15 years old and has a history of breakdowns—we may recommend replacement. We’ll present clear options, including lifecycle cost comparisons, efficiency ratings, utility rebates available in Oneida County, and any manufacturer promotions, so you can make an informed choice.
Do your heat repairs come with any warranty or guarantee?
Yes. All repair work is backed by a 1-year labor warranty, and parts carry the manufacturer’s warranty, typically 1–5 years depending on the component. If the same part we installed fails within our warranty period, we’ll replace it at no cost. In addition, every customer receives a complimentary safety and performance check of the entire heating system before we leave to ensure reliable operation for the rest of the season.