Efficient Service
Efficient Service | Heating and Air Conditioning | Oliver Springs
When the Tennessee heat starts to climb or a frosty mountain breeze sweeps through Oliver Springs, HEP is the hometown team you can count on. Our licensed technicians arrive promptly, diagnose issues fast, and deliver solutions that keep your home comfortable without draining your wallet or wasting your time. From cutting-edge heat pumps to classic gas furnaces, we service every brand with the same neighborly care we’d show our own families.
Because reliable heating and air conditioning is more than a luxury—it’s a daily necessity—we offer 24/7 emergency support, preventive maintenance plans, and energy-saving upgrades that pay for themselves. Schedule today and discover why your neighbors trust HEP for comfort that never quits.
FAQs
What heating and air-conditioning services do you offer in Oliver Springs?
We provide complete HVAC care, including new system design and installation, replacement of outdated equipment, 24/7 repair service, seasonal tune-ups, ductwork inspection and sealing, indoor air-quality upgrades (filters, UV lights, humidifiers), smart thermostat installation, and energy audits. Whether your home uses a heat pump, gas furnace, or central air conditioner, our NATE-certified technicians have the training and tools to keep it running efficiently.
How fast can you respond if my furnace or AC stops working?
For emergencies we maintain an on-call team day and night, 365 days a year. Calls received before noon usually receive same-day service, and true no-heat/no-cool situations are prioritized for a 2-hour arrival window. Our fully stocked service vans allow most problems to be repaired on the first visit, minimizing downtime and discomfort for your family.
Are your technicians qualified and insured?
Yes. All field technicians are NATE-certified, EPA refrigerant-handling licensed, drug-screened, and background-checked. The company carries full liability and workers’ compensation insurance, and every job is performed to state and local building codes. We pull the required permits in Oliver Springs and stand behind our work with a 100 % satisfaction guarantee.
Can you help me choose an energy-efficient system and obtain rebates?
Absolutely. We start with a free in-home consultation and Manual J load calculation to size your equipment properly. We recommend ENERGY STAR® heat pumps, furnaces, and air conditioners with SEER2 and HSPF ratings that maximize savings. Our office staff files TVA EnergyRight, manufacturer, and federal tax-credit paperwork for you, so you receive all available incentives without the hassle.
What is included in a routine maintenance visit and how much does it cost?
Our Precision Tune-Up costs $99 per system or $159 for both heating and cooling if performed in the same visit. The service includes: cleaning the condenser and evaporator coils, checking refrigerant charge, tightening electrical connections, lubricating motors, testing safety switches, calibrating the thermostat, inspecting heat exchangers, flushing condensate lines, and replacing a standard 1-inch filter. Members of our Comfort Club receive two visits per year, priority scheduling, and a 15 % repair discount.
Do you service all brands and offer financing on new installations?
Yes, we repair and maintain any major brand—Trane, Carrier, Rheem, Goodman, Lennox, York, Daikin, and more—using genuine OEM or high-quality aftermarket parts. When it’s time for a replacement, we partner with multiple lenders to provide 0 % APR promotional financing for up to 60 months on approved credit, as well as rent-to-own options for customers with less-than-perfect credit.