System Installations
System Installations | Ventilation and Air Quality | Heating and Air Conditioning | Old Fort
From century-old farmhouses to contemporary cabins on the edge of Catawba Falls, HEP keeps Old Fort comfortable in every season. Our certified technicians design, install, and service complete heating and air conditioning systems that fit your home’s unique character—whether it’s restoring steady warmth to drafty rooms in January or dialing in crisp, quiet cooling for humid summer nights. We combine high-efficiency equipment with meticulous craftsmanship, so you enjoy dependable comfort, lower utility bills, and the peace of mind that comes from a job done right the first time.
Just as important, we build every solution around healthier living. Balanced airflow, sealed ducts, and smart filtration work together to elevate ventilation and air quality, whisking away allergens, odors, and excess moisture while delivering a steady supply of fresh mountain air. Schedule an in-home consultation today, and discover how HEP can turn your Old Fort residence into a haven of clean, perfectly conditioned air all year long.
FAQs
Which type of HVAC system works best for homes in Old Fort’s climate?
Old Fort experiences warm, humid summers and cool winters, so most homeowners benefit from a high-efficiency heat pump paired with an electric or gas backup furnace (dual-fuel system). A variable-speed heat pump will cool and dehumidify effectively in summer, while the backup furnace provides reliable heat when temperatures dip below the heat pump’s optimal operating range. For properties without existing ductwork, a ductless mini-split system offers comparable efficiency and zoning flexibility without the expense of adding ducts.
How long does a typical heating and air-conditioning installation take?
A straightforward replacement of an existing split system usually takes one full working day (6–8 hours). Installing a completely new ducted system in a home that already has ducts averages two days. If new ductwork, zoning dampers, or multiple indoor units are required, the project can extend to three to four days. Our team performs a pre-installation inspection beforehand, so you’ll receive a precise timeline and daily work schedule before any equipment is delivered.
What steps do you take to ensure proper ventilation and indoor air quality?
1) We perform an air-flow calculation (Manual D) to size supply and return ducts correctly. 2) Balanced mechanical ventilation is added with an energy recovery ventilator (ERV) or heat recovery ventilator (HRV) to bring in filtered outdoor air while minimizing energy loss. 3) We seal duct joints with mastic and test for leakage to meet or exceed ACCA standards. 4) Optional IAQ upgrades—such as MERV-13 or HEPA filtration, UV-C lamps, and whole-house dehumidifiers—are offered. 5) After installation, we run a blower-door test to quantify air changes per hour and fine-tune the ventilation rate to suit the home’s size and occupant needs.
Are there energy-efficiency rebates or tax incentives available in Old Fort?
Yes. Duke Energy Progress offers rebates that currently range from $300 to $600 for qualifying high-efficiency heat pumps (SEER2 ≥ 16.0) or dual-fuel systems. In addition, the federal Energy Efficient Home Improvement Tax Credit (25C) allows homeowners to claim up to 30 % of the equipment and installation cost—capped at $2,000—for heat pumps or advanced air-source systems installed through 2032. The North Carolina Clean Energy Technology Center also publishes a database of municipal incentives that may apply. We provide the paperwork and AHRI certificates needed to claim these benefits.
How often should I schedule maintenance after the new system is installed?
We recommend two tune-ups per year: one in early spring for the cooling cycle and one in early fall for the heating cycle. Each visit includes coil cleaning, refrigerant level checks, thermostat calibration, electrical inspection, and air-flow measurement. Consistent maintenance preserves your manufacturer warranty, sustains peak efficiency, and helps detect small issues (e.g., drain-line clogs, worn capacitors) before they lead to costly breakdowns.
What warranties and post-installation support do you provide?
All major equipment we install carries a 10-year parts warranty when registered within 60 days of installation. We add a two-year labor warranty at no extra charge—double the industry standard—covering workmanship, refrigerant leaks, and duct sealing. Our Preventive Care Plan members receive priority scheduling, 24/7 emergency service, and a 15 % discount on out-of-warranty repairs. We also conduct a complimentary one-year performance check to verify that the system is still operating at or above the original efficiency ratings.