Skilled Technicians

HEPSkilled Technicians

Skilled Technicians | HVAC Unit Replacement | Heating and Air Conditioning | Old Fort

When a Blue Ridge breeze turns into a summer scorch or a mountain chill settles over Old Fort, you want to know your home’s climate control is in expert hands. HEP’s skilled technicians bring decades of experience, factory-certified training, and a neighborly attitude to every HVAC unit replacement, quickly diagnosing the problem and installing the right high-efficiency system for your square footage and lifestyle. We respect your time and property, arriving when promised, protecting floors, and leaving your space cleaner than we found it.

From transparent, upfront pricing to flexible financing and industry-leading warranties, HEP makes upgrading stress-free. We remove and recycle your old equipment, fine-tune your new system for peak performance, and walk you through smart-thermostat settings so you start saving on utility bills from day one. Ready to regain perfect indoor comfort? Call the local team trusted by Old Fort families and businesses, and feel the HEP difference season after season.

FAQs

When should I consider replacing my HVAC unit instead of repairing it?

Most systems in Old Fort last 12–15 years. If your unit is near that age, needs frequent repairs, uses R-22 refrigerant, or your utility bills keep rising, replacement is usually more cost-effective than another repair. A new, high-efficiency system can cut energy use by 20–40 %, quickly offsetting the upfront cost.

How long does a typical HVAC replacement take and what can I expect during installation?

A standard change-out (furnace, air handler, heat pump or A/C, and thermostat) takes 1 day. Complex jobs involving duct modifications or indoor-air-quality add-ons may take 2–3 days. Our technicians arrive on time, protect your floors with drop cloths, remove the old equipment, set the new unit, update electrical and refrigerant lines, pressure-test and evacuate the system, start it up, and show you how to use the new thermostat before cleaning the site thoroughly.

What size and type of HVAC system is best for homes in Old Fort’s climate?

Western North Carolina’s four-season climate calls for a properly sized heat pump or dual-fuel system. We perform a Manual J load calculation that accounts for square footage, insulation, windows, orientation, and air-leakage rates. Undersized units run nonstop; oversized units short-cycle and leave humidity behind. A variable-speed heat pump paired with an electric or gas backup heat source usually delivers the best year-round comfort and energy savings here.

Are there energy-efficient options that qualify for rebates or tax credits in North Carolina?

Yes. ENERGY STAR-rated heat pumps with a SEER2 rating of 15.2 or higher and an HSPF2 of 7.8 or higher may qualify for federal tax credits up to $2,000 under the Inflation Reduction Act. Duke Energy Carolinas and Duke Energy Progress also offer $300–$600 rebates for high-efficiency replacements. We’ll handle the paperwork and provide the AHRI certificate you need to claim incentives.

How much does an HVAC replacement cost in Old Fort and what financing options do you offer?

Prices vary by size, efficiency, and accessories, but most complete system replacements in Old Fort run $6,500–$11,000 installed. We partner with leading lenders to offer 0 % APR promotional financing for 12–18 months, low-interest loans up to 120 months, or convenient lease-to-own plans. A comfort consultant will present every option in writing before work begins—no surprises.

What kind of maintenance does a new HVAC system require to keep the warranty valid?

Manufacturers require proof of professional maintenance at least once a year (heat pump systems often need spring and fall visits). Our Precision Tune-Up includes coil cleaning, refrigerant check, electrical inspection, drain flush, filter replacement, and thermostat calibration. Enrolling in our maintenance plan secures priority service, keeps your parts and labor warranties intact, and extends equipment life.

HEP
Book Online
(423) 819-7773