Expert Craftsmanship
Expert Craftsmanship | HVAC Unit Replacement | Heating and Air Conditioning | Old Fort
When the hot, humid days or brisk mountain nights in Old Fort push your aging system beyond its limits, HEP’s expert technicians step in with precision, courtesy, and unrivaled know-how. Our team assesses your current setup, recommends energy-efficient options tailored to your home, and completes every HVAC unit replacement with meticulous attention to detail—so you enjoy reliable temperatures and lower utility bills without a moment’s worry.
From the first call to the final system check, we treat your home as our own: protecting floors, respecting schedules, and explaining every step in plain language. Backed by transparent pricing, industry-leading warranties, and a legacy of craftsmanship that spans decades, HEP turns what could be a stressful project into a smooth, confidence-inspiring experience—keeping your family comfortable in Old Fort for years to come.
FAQs
How do I know when it’s time to replace my HVAC unit instead of repairing it?
Most HVAC systems last 12–15 years. If your unit in Old Fort is nearing that age, needs frequent repairs, or your energy bills keep climbing despite maintenance, replacement is often more cost-effective. A replacement also makes sense if your current system uses R-22 refrigerant, which is being phased out and is expensive to replenish.
What size or capacity HVAC system do I need for my Old Fort home?
Correct sizing depends on square footage, insulation quality, window count, ceiling height, and even local climate data for Old Fort. During our in-home assessment, we perform a Manual J load calculation to determine the exact British Thermal Units (BTUs) required, ensuring the new unit isn’t too large (causing short cycling) or too small (running constantly).
How long does an HVAC replacement take, and will I be without heating or cooling during the process?
A straightforward replacement usually takes one working day. More complex jobs—duct revisions, electrical upgrades, or system relocations—may take 2–3 days. You will be without heating or cooling only while we disconnect the old system and set up the new one, typically a few hours. We schedule replacements during milder weather when possible and can provide temporary comfort solutions if needed.
Are there energy-efficient HVAC options that qualify for rebates or tax incentives in Old Fort?
Yes. High-efficiency systems (16+ SEER2 for air conditioners or 95%+ AFUE for furnaces) often qualify for Duke Energy rebates, manufacturer promotions, and federal tax credits under the Inflation Reduction Act—up to $2,000 for heat pumps. We handle the paperwork and guide you through all available incentive programs.
What is included in your expert craftsmanship installation, and do you pull permits in Old Fort?
Our turnkey service covers removal and eco-friendly disposal of the old unit, new equipment installation, ductwork inspection and sealing, refrigerant line replacements, electrical and thermostat upgrades, airflow balancing, and a full system start-up test. We obtain all required Old Fort and McDowell County permits, coordinate inspections, and leave the workspace clean when finished.
What kind of warranty and maintenance support do you provide after installation?
Most new systems come with a 10-year parts warranty and up to a 10-year labor warranty when you enroll in our annual maintenance plan. We register your equipment with the manufacturer, provide two seasonal tune-ups per year, priority scheduling, and discounted repair rates. Our workmanship guarantee covers any installation-related issues free of charge for one year.