Expert Technicians
Expert Technicians | Heating and Air Conditioning | Old Fort
When Old Fort swings from misty mountain mornings to sun-soaked afternoons, you need climate control you can count on. HEP’s expert technicians bring decades of know-how to every furnace tune-up, AC repair, and system replacement, combining small-town friendliness with cutting-edge training. We arrive on time, diagnose fast, and explain your options in plain English—so you’re never left guessing about comfort or cost.
From smart-thermostat upgrades to emergency call-outs at midnight, our team treats your home as carefully as our own. Whether you’re chasing lower utility bills or preparing for the next cold snap, HEP delivers reliable heating and air conditioning solutions that keep Old Fort families cozy all year long.
FAQs
How often should I schedule maintenance for my heating and cooling system in Old Fort?
For most homes in Old Fort, we recommend a professional tune-up twice a year—once in the spring for your air conditioner and once in the fall for your heating system. Biannual maintenance keeps your manufacturer’s warranty valid, boosts energy efficiency by up to 20 %, and lets our technicians catch small issues before they become costly breakdowns during our warm, humid summers or chilly winters.
What signs indicate my furnace or air conditioner needs professional repair?
Watch for unusual noises (grinding, squealing, or banging), uneven temperatures from room to room, higher-than-normal energy bills, short cycling (system turns on and off rapidly), or weak airflow from vents. Odd smells—burning, musty, or sour odors—also signal trouble. If you notice any of these, shut the system off and call our Old Fort-based technicians to prevent further damage.
How can I improve energy efficiency and lower my utility bills?
Start with a clean air filter—replace it every 30–60 days during peak seasons. Seal and insulate ductwork, install a programmable or smart thermostat, and consider upgrading to a high-efficiency (SEER2-rated) heat pump or air conditioner. Our experts can perform a home energy audit, recommend right-sized equipment, and balance airflow to ensure you’re not overpaying for comfort.
Should I repair or replace my existing HVAC system?
Rule of thumb: if your system is over 10–15 years old, uses R-22 refrigerant, or needs repairs that exceed 40 % of the cost of a new unit, replacement is usually more cost-effective. Newer systems offer higher efficiency, quieter operation, and longer warranties. We’ll provide a detailed cost-benefit analysis so you can make an informed decision for your Old Fort home or business.
What indoor air quality (IAQ) solutions do you recommend for the Old Fort area?
Our region’s humidity and pollen levels can aggravate allergies and mold growth. We offer whole-home dehumidifiers, HEPA filtration, UV light sterilizers, and electronic air cleaners that integrate with your existing HVAC. These devices remove up to 99.9 % of airborne particles, reduce odors, and protect your coil from bio-film buildup, extending equipment life and improving respiratory health.
Do you provide 24/7 emergency HVAC service in Old Fort, and what does it include?
Yes, our certified technicians are on call around the clock, including weekends and holidays. Emergency service covers no-heat and no-cool situations, refrigerant leaks, frozen coils, carbon-monoxide alerts, and electrical failures. We arrive in fully stocked vans, diagnose the issue quickly, and provide upfront pricing before any work begins so you’re never left uncomfortable or surprised by hidden fees.