Skilled Technicians
Skilled Technicians | Air Conditioning | Heating and Air Conditioning | Old Fort
When the Blue Ridge sun turns up the heat in Old Fort, HEP’s skilled technicians are ready to keep your home comfortably cool. Locally based and factory-trained, our crew arrives with fully stocked trucks, friendly smiles, and the know-how to diagnose, repair, or replace any make or model of air conditioning system. From whisper-quiet tune-ups that lower energy bills to emergency fixes that get you back to chill mode fast, we treat every job as if it were our own home.
You’ll feel the HEP difference from the first call: upfront pricing, honest guidance, and workmanship backed by iron-clad guarantees. We’re proud to be the neighbor you can count on for reliable air conditioning solutions that stand up to humid summers and sudden cold snaps alike. Breathe easy, stay cool, and let HEP handle the rest—because comfort in Old Fort is what we do best.
FAQs
What air-conditioning services do your skilled technicians provide in Old Fort?
Our EPA-certified technicians handle the full spectrum of residential and light-commercial cooling needs in Old Fort, including new system design and installation, replacement of outdated units, precision diagnostics, 24/7 emergency repair, seasonal tune-ups, indoor-air-quality upgrades such as dehumidifiers and air purifiers, and smart-thermostat integration. We work on all major brands and back our labor with a satisfaction guarantee.
How often should I schedule preventive maintenance for my air conditioner in Old Fort’s climate?
At minimum, plan on one comprehensive tune-up each spring before the first hot spell. Old Fort’s warm, humid summers place extra stress on coils and drainage components, so we also recommend a mid-season check if the system runs daily. Regular maintenance keeps your warranty valid, improves energy efficiency by up to 15 %, and helps prevent emergency breakdowns during peak heat.
What are the most common signs that my AC needs repair or replacement?
Warning signs include weak or uneven airflow, warm air coming from the vents, sudden spikes in utility bills, short cycling, moisture or ice on the refrigerant lines, strange noises or odors, and a unit that is 10–15 years old. Our technicians can usually restore newer systems with targeted repairs, but if the compressor is failing or refrigerant is R-22, replacement may be the more cost-effective and environmentally responsible option.
Can upgrading to a high-efficiency air conditioner really lower my energy bills?
Yes. Replacing a 10-SEER unit from the early 2000s with today’s 16- to 20-SEER high-efficiency models can cut cooling costs by 30 % or more. Features like variable-speed compressors, ECM blower motors, and smart thermostats allow the system to match output to demand, eliminating the energy waste of constant on/off cycling. We offer free cost-vs-savings analyses so you can see the projected payback period before you buy.
Do you offer emergency AC repair in Old Fort, and how quickly can a technician arrive?
Absolutely. Our on-call team is available 24 hours a day, 365 days a year. Because we’re based right here in McDowell County, most dispatches within the Old Fort city limits are reached within 60–90 minutes. Our service vehicles are stocked with the most commonly needed replacement parts, allowing us to resolve 85 % of emergencies in a single visit.
What financing, warranties, and rebates are available for a new air-conditioning system?
We partner with several lenders to provide low- and zero-interest financing options with terms up to 72 months, subject to credit approval. All new systems come with a 10-year manufacturer’s parts warranty and a one-year labor warranty, with extended labor coverage available. We also handle the paperwork for Duke Energy and federal tax rebates, which can reduce the upfront cost by hundreds of dollars when you choose Energy Star®-rated equipment.