- HEP
- Expert Team
Expert Team
Expert Team | Heat Repair | Heating and Air Conditioning | Ocoee
When winter winds whip through Ocoee and your furnace falters, HEP’s expert team rushes in with fast, no-nonsense heat repair that restores warmth before the chill settles in. Our licensed technicians arrive in fully stocked trucks, pinpoint problems with state-of-the-art diagnostics, and back every fix with transparent pricing—so you’re never left guessing about either the temperature or the bill.
From emergency service in the dead of night to routine tune-ups that prevent future breakdowns, we treat every home as if it were our own. Trusted by Ocoee families for decades, HEP pairs hometown courtesy with big-city expertise, keeping you comfortable all season long. Call today and feel the difference a truly dedicated crew can make.
FAQs
What types of heating systems do you repair in Ocoee?
Our certified technicians service virtually every residential and light-commercial heating system found in Central Florida, including gas and electric furnaces, heat pumps, dual-fuel hybrid systems, ductless mini-splits, electric strip heaters, and air-handler resistance coils. We work on all major brands such as Trane, Carrier, Lennox, Rheem, Goodman, and Amana, so you only need one expert team for any heat-related issue.
How fast can you respond if my heater stops working?
We provide 24/7 emergency service throughout Ocoee and the surrounding communities. Calls received before noon usually qualify for same-day repair, and after-hours breakdowns are dispatched to our on-call technician team. In most cases, a fully stocked service van will arrive at your door within 2–4 hours of your call, minimizing downtime and keeping your family safe and comfortable.
What warning signs indicate I should schedule a professional heat repair?
Contact us if you notice: • Uneven or insufficient heat from vents • Unusual noises such as banging, grinding, or squealing • A constant burning smell or musty odors • Short-cycling (the system turns on and off rapidly) • Unexplained spikes in your utility bill • The thermostat never reaching the set temperature • Visible water around the air handler or furnace. Addressing these issues early prevents expensive damage and maintains energy efficiency.
What happens during a typical heat repair visit?
1) Inspection & diagnostics: We test electrical circuits, safety switches, refrigerant pressures, airflow, and combustion components. 2) Up-front estimate: After pinpointing the fault, we present pricing options and get your approval before any work begins. 3) Repair: We replace worn parts, calibrate controls, seal leaks, and clean critical components. 4) System validation: We run the heater through a complete cycle, verifying temperature rise, airflow, and efficiency. 5) Cleanup & report: We leave the work area spotless and email a detailed service report for your records.
Can you recommend upgrades to lower my winter energy bills?
Absolutely. We can install variable-speed heat pumps with SEER2 ratings of 18+ for year-round savings, high-efficiency gas furnaces (up to 98% AFUE), smart Wi-Fi thermostats with adaptive learning, and zoning systems that let you heat only the rooms you use. Many upgrades qualify for utility rebates, manufacturer incentives, and federal tax credits, which we’ll help you claim to reduce upfront costs.
Do you offer warranties and ongoing maintenance plans?
Yes. All repairs include a 1-year parts and labor warranty, while certain OEM replacement components carry up to 10-year manufacturer coverage when registered. Our Comfort Guard maintenance plan provides two precision tune-ups per year (cooling in spring, heating in fall), priority scheduling, a 15% repair discount, and no overtime fees—helping you avoid breakdowns and extend equipment life.