Unexpected Outages

HEPUnexpected Outages

Unexpected Outages | Generators | Electrical | Ocoee

When a Florida thunderstorm rolls over Ocoee without warning, power can flicker out just as fast. This page delivers real-time updates on HEP’s unexpected electrical outages, so you’ll know which neighborhoods are affected, what crews are doing, and when lights—and life—will be back to normal. Keep it bookmarked before the next rumble of thunder; the information here is updated as soon as our field teams hit the ground.

We also share safety tips for storm prep and post-outage recovery, from safeguarding appliances to operating portable generators responsibly. Whether you’re checking restoration times or learning how to stay powered and protected, HEP is committed to keeping Ocoee connected—rain or shine.

FAQs

What size standby generator do I need to handle an unexpected power outage in Ocoee?

The right generator size depends on the total wattage of the appliances and systems you want to keep running. A whole-home solution typically ranges from 14 kW to 24 kW for an average Ocoee residence, covering HVAC, refrigerator, lights, and essential outlets. To calculate your exact needs, list each critical load, add their starting (surge) wattages, and build in a 20 % safety margin. Our technicians can perform a load assessment on-site and recommend the appropriately sized unit so you avoid overloading or overspending.

How quickly will my generator start after a utility outage?

Modern automatic standby generators equipped with an ATS (Automatic Transfer Switch) detect a loss of utility power within about one second. The engine starts immediately, reaches operating speed, and transfers the electrical load in 10–15 seconds. This seamless changeover means lights, HVAC, and other essentials are restored before major disruptions occur—especially valuable during Florida’s frequent thunderstorms.

Do I need a permit to install a standby generator in Ocoee?

Yes. The City of Ocoee and Orange County require electrical, mechanical, and possibly gas permits (for natural gas or propane connections). Our licensed team handles the entire permitting process, submits plans, schedules inspections, and ensures the installation meets NFPA 70 (National Electrical Code), NFPA 37, and local zoning set-back rules. Skipping permits can lead to fines and insurance complications, so always work with a contractor who manages compliance for you.

What fuel options are available and which is better for my home?

In Ocoee, standby generators typically run on natural gas or liquid propane (LP). Natural gas is convenient if your property already has municipal gas service: no refueling, cheaper per BTU, and virtually unlimited runtime. LP is ideal for homes without gas lines or wanting independence from the utility grid; a 250- to 500-gallon tank can power a 20 kW generator for 5–10 days at 50 % load. Diesel units are less common for residential use but available for high-load applications. We evaluate your site, gas availability, runtime expectations, and budget to recommend the optimal fuel.

How often should my generator be serviced to ensure reliability during surprise outages?

Manufacturers such as Generac, Kohler, and Briggs & Stratton recommend maintenance every 6 months or after 200 hours of runtime, whichever comes first. A typical service visit includes oil and filter change, spark plug inspection, battery health check, firmware updates, valve clearance (if required), and a simulated load test. In Florida’s humid climate, air filters and corrosion checks are critical. Enrolling in our preventive maintenance plan ensures priority scheduling, discounted parts, and documented records that preserve your warranty.

Will a standby generator increase my home’s value or insurance rates?

A professionally installed generator can boost resale appeal, particularly in storm-prone Central Florida, because buyers appreciate uninterrupted comfort and security. Studies show whole-house systems may recoup 50-65 % of their cost at resale. Insurers often view generators as a risk-reduction feature that protects against claims for spoiled food, burst pipes, or mold, so some carriers offer small premium reductions—contact your agent for specifics. Conversely, DIY or unpermitted installations can raise rates or void coverage, underscoring the importance of a licensed installation.

HEP
Book Online
(423) 819-7773