Reliable Power

HEPReliable Power

Reliable Power | Generators | Electrical | Ocoee

Ocoee’s sudden storms shouldn’t dictate your day. HEP’s Reliable Power Electrical keeps the lights on with expertly sized, whisper-quiet generators that leap into action the moment an outage strikes, protecting everything from your fridge to your servers without a hiccup.

From free on-site assessments to round-the-clock emergency service, we handle every detail so you can relax and enjoy uninterrupted comfort. Transparent pricing, flexible financing, and a team that treats you like family—discover why Ocoee trusts our generators to keep life powered and worry-free.

FAQs

Why should Ocoee homeowners and businesses consider installing a standby generator?

Ocoee, like the rest of Central Florida, experiences severe thunderstorms and hurricanes that can knock out power for hours or days. A standby generator automatically switches on within seconds of an outage, keeping your air-conditioning, refrigeration, medical devices, and critical electronics running. This protects your family’s comfort, prevents food spoilage, keeps security systems active, and minimizes costly downtime for commercial operations.

How do I determine the correct size and type of generator for my property?

Sizing begins with a load assessment. We list every circuit you want to power—such as HVAC, well pump, lights, and routers—and calculate the starting (surge) and running wattage. From there we recommend a generator—usually between 12 kW and 26 kW for most homes, and larger three-phase units for businesses. Fuel source (natural gas, propane, or diesel) is selected based on availability, run-time requirements, and local code. Our technicians provide a no-cost site survey and a detailed load report so you can choose confidently.

Are permits or inspections required for generator installation in Ocoee?

Yes. The City of Ocoee and Orange County require an electrical permit, a gas permit if connecting to propane or natural gas, and sometimes a zoning review to verify setbacks and noise compliance. After installation, both electrical and gas inspectors must sign off before the generator is legally placed into service. Our team handles all paperwork, coordinates inspections, and provides you with final approval documents for your records.

What routine maintenance does a standby generator need?

Standby generators are engines that require regular care. We recommend: 1) Weekly or bi-weekly self-test run (most units do this automatically); 2) Oil and filter change every 100–150 running hours or annually, whichever comes first; 3) Air filter and spark plug replacement annually; 4) Battery inspection and load test; 5) Full system inspection before hurricane season. We offer maintenance plans that include remote monitoring so you receive alerts if the generator detects a fault.

Will the generator be noisy, and how can I meet local sound ordinances?

Modern residential generators operate in the 60–70 dB(A) range at 23 feet—about the volume of a normal conversation. Ocoee’s municipal code limits sustained noise to 75 dB(A) during daytime and 65 dB(A) at night in residential zones. We install factory sound-attenuated enclosures, place the unit on a composite pad, and orient the exhaust away from neighbors to ensure compliance. For sensitive locations, we can add acoustic fencing or low-profile liquid-cooled models that run even quieter.

What does the installation cost include, and do you offer financing or service plans?

The quoted price covers the generator, automatic transfer switch (ATS), concrete or composite pad, electrical and gas materials, permits, labor, startup, and owner training. It also includes the first year of remote monitoring and a comprehensive workmanship warranty. We partner with leading lenders to provide 0% interest promotional financing or low-payment terms up to 120 months. Optional bundled service plans lock in future maintenance at a discounted rate and extend the manufacturer’s parts and labor warranty to 10 years.

HEP
Book Online
(423) 819-7773