Heating Emergency

HEPHeating Emergency

Heating Emergency | Heat Repair | Heating and Air Conditioning | Oakdale

When the temperature drops in Oakdale, there’s no time to waste on shivering or second-guessing your furnace. HEP’s certified technicians arrive fast—day or night—to diagnose the issue, walk you through the solution, and get warm air flowing again. We travel with fully stocked trucks, so most fixes are completed on the first visit, and our upfront pricing means no surprises once the job is done.

From emergency calls at 2 a.m. to routine heat repair that keeps your system running efficiently all winter long, HEP treats every home like our own. Depend on courteous pros who respect your time, protect your property with shoe covers and drop cloths, and back every repair with rock-solid guarantees. Stay cozy, save energy, and rest easy knowing Oakdale’s trusted comfort team is only a phone call away.

FAQs

What qualifies as a heating emergency and how quickly can you get to my Oakdale home?

A heating emergency is any situation where your furnace, boiler, or heat pump stops producing heat, emits burning or gas odors, repeatedly trips the breaker, or makes loud banging or grinding noises—especially when outside temperatures are near freezing. Because a loss of heat can endanger health, pipes, and property, we provide 24/7/365 dispatch. Most Oakdale addresses are reached within 60–90 minutes, even on holidays and overnight.

Are your technicians certified to service all brands and models of furnaces, boilers, and heat pumps?

Yes. Every emergency-response technician is NATE- and EPA-certified and receives factory training on major brands such as Trane, Lennox, Carrier, Bryant, Rheem, Goodman, and Mitsubishi. We also stay current on older and less-common systems, so we can diagnose and repair gas, electric, and oil equipment of virtually any make or model found in Oakdale homes.

What should I do while waiting for the emergency technician to arrive?

1) Turn off the heating system at the thermostat and at the breaker if you smell gas, burning, or hear metallic grinding. 2) If you suspect a gas leak, evacuate and call 911 before calling us. 3) Keep doors closed to retain residual heat and use blankets or space heaters rated for indoor use. 4) Clear snow or debris around the exterior intake/exhaust pipes to prevent further shutdowns. 5) Have the system’s make, model, and any warranty info handy to speed up the repair process.

How much does an emergency heat repair cost and will I get upfront pricing?

Our diagnostic fee for emergency calls in Oakdale starts at $99, which includes travel and a complete system evaluation. After diagnosis, you receive a flat-rate quote before any work begins—no hourly surprises. Typical repairs range from $150 for ignitor or flame-sensor replacements to $1,200+ for major blower motor or heat-exchanger work. We accept major credit cards, financing, and offer discounts for maintenance-plan members and seniors.

Do you stock parts on your service trucks, or will you have to order them and come back?

Each emergency truck is stocked with over 300 of the most common furnace, boiler, and heat-pump parts: ignitors, capacitors, blower motors, pressure switches, gas valves, limit switches, belts, and control boards. This allows us to fix more than 85% of emergencies on the first visit. If a specialized component is required, we have access to local distributor warehouses open after hours so we can usually complete the repair the same day or early the next morning.

Can my emergency heating repair be covered under a manufacturer warranty or your maintenance plan?

If your equipment is still under the original manufacturer’s parts warranty (typically 5–10 years), covered components will be supplied at no cost; you pay only labor. Customers enrolled in our Comfort Shield maintenance plan receive the diagnostic fee waived plus a 15% discount on labor and non-warrantied parts. We’ll verify your warranty status on-site and handle all paperwork with the manufacturer so you’re not stuck with unnecessary charges.

HEP
Book Online
(423) 819-7773