Water Supply

HEPWater Supply

Water Supply | Water Purification | Plumbing | Norris

Crystal-clear, great-tasting water starts beneath the surface of your home, and HEP’s licensed plumbers in Norris know how to bring it to the tap. From pinpointing hidden contaminants to installing state-of-the-art filtration systems, our team pairs decades of hands-on experience with the latest testing technology to ensure every glass you pour is as clean and refreshing as it should be. Homeowners, cabin owners, and businesses throughout Norris trust us to solve iron stains, sulfur smells, and even hard-to-treat bacteria issues without hassle or guesswork.

Choose HEP for tailored solutions that fit your budget and your plumbing layout. We back our workmanship with iron-clad warranties, offer same-day emergency service, and always leave your space tidier than we found it. Ready to make “straight from the faucet” your favorite way to hydrate? Call or click to schedule a free in-home assessment and discover how easy effective water purification can be with a neighbor you can rely on.

FAQs

What water quality issues are most common in Norris and how can purification help?

Homeowners in Norris often report hard water scale, chlorine taste or odor from municipal treatment, and occasional sediment from older supply lines. A properly sized purification system—typically combining a whole-house sediment filter, a water softener, and a carbon or reverse-osmosis (RO) unit—removes particulates, neutralizes hardness minerals, and adsorbs chlorine and organic compounds. The result is cleaner, better-tasting water that protects plumbing fixtures and appliances from scale build-up.

Which water purification systems do you install and service?

We supply, install, and maintain a full range of solutions, including point-of-entry (whole-house) sediment filters, activated-carbon units, water softeners, ultraviolet (UV) disinfecting lamps, and point-of-use reverse osmosis (RO) drinking-water stations. We partner with leading manufacturers such as Pentair, A.O. Smith, and WaterCare, giving you access to NSF-certified equipment with proven performance and comprehensive warranties.

How do I know which filtration or softening system is right for my home?

The first step is a free on-site water evaluation. Our technician collects samples and runs tests for hardness, pH, total dissolved solids (TDS), iron, manganese, chlorine, and bacteria. We also assess household water demand and existing plumbing. Using those results, we recommend a tailored solution—for example, a 48,000-grain metered softener paired with a catalytic carbon filter for chlorine removal—so you’re not over- or under-sizing the equipment.

How much maintenance does a water purification system require?

Maintenance is minimal but important. Sediment pre-filters usually need cartridge replacement every 3–6 months. Water softeners require salt replenishment roughly once a month, depending on usage. RO systems have 3–4 internal cartridges that should be changed annually, with the RO membrane typically lasting 2–3 years. UV lamps need replacement every 12 months to ensure proper disinfection. We offer affordable service plans that include scheduled filter changes, salt delivery, and performance checks.

Will installing a whole-house purification system reduce my water pressure?

When properly sized and installed, any pressure drop is negligible—typically less than 5 psi. We select filters with adequate flow-ratings (e.g., 10–15 gpm for most single-family homes) and use bypass valves so you can isolate equipment if needed. If your property already has borderline pressure, we can integrate a booster pump or larger-diameter piping to maintain strong flow at all fixtures.

Do you offer warranties or financing for water purification installations?

Yes. Most of our softeners and filtration units carry manufacturer warranties ranging from 5 to 10 years on tanks, mineral media, and control valves. Our workmanship is covered by a 1-year labor guarantee. For added peace of mind, extended service contracts are available. We also provide interest-free financing for up to 12 months, subject to credit approval, allowing you to spread the cost of a full purification system over manageable payments.

HEP
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(423) 819-7773