Plumbing Services
Plumbing Services | Water Purification | Plumbing | Norris
Imagine turning on your tap in Norris and knowing the water that fills your glass has been expertly treated for taste, clarity, and safety. That’s the peace of mind HEP’s seasoned plumbers deliver every day with our advanced water purification solutions. From whole-home filtration systems that strip away chlorine, sediment, and hard-water minerals to point-of-use filters that polish every last drop, we tailor our service to your home, your budget, and your health priorities—so every sip, shower, and load of laundry feels refreshingly clean.
Our team lives and works right here in East Tennessee, so we understand the unique challenges of Norris water and how seasonal changes can affect quality. We arrive on time, protect your property with respectful work practices, and back every installation with industry-leading warranties and 24/7 emergency support. Ready to upgrade your plumbing and elevate every glass you pour? Call HEP today and let our local experts make pure, worry-free water the new standard in your home.
FAQs
Do I really need a water-purification system in Norris if I'm already on city water?
Although Norris’s municipal supply meets federal safety standards, it can still contain chlorine, trace metals, sediments, and occasional agricultural runoff that affect taste, odor, and long-term appliance life. A dedicated purification system—such as a whole-house filter or a reverse-osmosis (RO) unit at the kitchen sink—removes these residual contaminants, delivers noticeably better-tasting water, and provides an extra layer of protection for young children, immune-compromised family members, and anyone who simply wants bottled-water quality straight from the tap.
What kinds of water-purification systems do you install and service?
We handle the full spectrum of residential and light-commercial solutions, including: • Whole-house carbon or catalytic filters that reduce chlorine, chloramine, and VOCs. • Water softeners and salt-free conditioners to eliminate hardness scaling. • Reverse-osmosis (RO) drinking water systems that remove up to 99% of dissolved solids. • UV disinfection modules for private wells or boil-notice situations. • Combination units that integrate sediment pre-filtration, softening, and RO in one compact cabinet. Every product we offer is NSF-certified, sized to your flow-rate requirements, and backed by factory warranties.
How do I figure out which system is best for my home and budget?
Start with a free on-site water analysis. One of our licensed plumbers will test for hardness, chlorine, iron, pH, and total dissolved solids, then review your household size, flow needs, and aesthetic goals (taste, odor, scale prevention). We’ll explain the test results in plain language, present a short list of matched systems with upfront pricing, and compare ongoing filter or salt costs so you can make an informed decision—no high-pressure tactics, ever.
What should I expect during professional installation?
Most installs take 2–4 hours. We begin by shutting off the main water line, draining residual water, and adding bypass valves so you can service the unit without disrupting your home’s supply. PEX or copper connections are pressure-tested, and every joint is inspected for leaks. For RO systems, we route a dedicated faucet to the kitchen sink and connect the refrigerator ice maker if desired. When finished, we sanitize and flush the unit, dispose of any debris, and walk you through operating, cleaning, and filter-change procedures.
How much maintenance is required after installation?
Maintenance is straightforward: • Carbon or catalytic media: replace every 6–10 years, depending on chlorine levels. • Water-softener resin: lasts 10–15 years; add salt pellets roughly once a month. • RO filters: change sediment and carbon pre-filters every 6–12 months; swap the RO membrane every 2–3 years. • UV lamps: replace annually. We offer reminder emails, affordable service plans, and optional auto-ship filter kits so you never miss a change interval.
Do you offer warranties, emergency service, or financing for purification systems?
Yes. All equipment carries a manufacturer warranty—typically 10 years on tanks and valves, 5 years on electronics, and 1–3 years on RO assemblies. Our workmanship is guaranteed for a full year, and we provide 24/7 emergency service if a leak or pressure issue ever arises. For larger whole-house systems, we partner with local lenders to offer 0%-interest financing for up to 18 months or low-APR terms up to 60 months, making clean, healthy water affordable for every Norris household.