Expert Team
Expert Team | Ventilation and Air Quality | Heating and Air Conditioning | Norris
When Norris homeowners want more than just temperature control, they turn to HEP’s expert team for heating and air conditioning solutions that put health and comfort first. Our certified technicians leverage cutting-edge tools to test, balance, and optimize ventilation and air quality, ensuring every room in your house feels fresh, smells clean, and supports easy breathing year-round.
From precision duct sealing and whole-home air purification to smart humidity management, we tailor each service to the unique layout of your property and your family’s lifestyle. Schedule a visit today and experience the local care, transparent pricing, and rock-solid warranties that have made HEP a trusted name in Norris for decades.
FAQs
How often should I replace or clean the air filters in my HVAC system?
In a typical Norris household, we recommend checking disposable filters every 30 days and replacing them at least every 60-90 days. For high-efficiency pleated or electrostatic filters, inspect them monthly and clean or replace according to manufacturer instructions—usually every 3-6 months. Homes with pets, allergy sufferers, or recent construction dust may need more frequent attention.
What is the ideal indoor humidity level for homes in Norris, and how can I achieve it?
Aim for 30–50% relative humidity year-round. Winters in Norris can drop indoor humidity below 30%, causing dry air and static electricity; adding a whole-home humidifier or portable units helps. In humid summers, a well-sized air conditioner combined with a dehumidifier or variable-speed system keeps levels below 55%. Our team can test your home’s humidity and recommend balanced solutions.
How can I improve my home’s ventilation without dramatically increasing energy bills?
Balanced ventilation strategies work best. Start with spot ventilation—install ENERGY STAR® bath fans and a properly vented range hood. Add a heat-recovery ventilator (HRV) or energy-recovery ventilator (ERV) to bring in fresh outdoor air while capturing up to 80% of the outgoing air’s heat or coolness. Smart controls run these systems only when indoor CO₂ or humidity rises, keeping operating costs minimal.
What are the signs that my ductwork needs sealing or replacement?
Common indicators include hot and cold spots, excessive dust, musty odors, whistling sounds, or utility bills that climb despite routine HVAC maintenance. If you notice air leaks, kinked flexible ducts, or visible gaps at joints, it’s time for a professional duct inspection. Properly sealed and insulated ducts can improve system efficiency by up to 20% and boost indoor air quality.
Are UV air purifiers and high-MERV filters worth the investment for indoor air quality?
Yes—when matched to your HVAC system’s capacity. A UV-C light installed in the air handler can neutralize up to 99% of airborne bacteria, viruses, and mold spores. Pairing it with a MERV-13 to MERV-16 filter captures finer particles such as pollen and smoke. However, filters with very high resistance may restrict airflow; our experts size equipment and fans accordingly to avoid performance loss.
How often should I schedule professional HVAC maintenance, and what does it include?
Plan on two tune-ups per year: one in spring for air conditioning and one in fall for heating. Each visit from our Norris team covers cleaning coils, checking refrigerant charge, testing safety controls, tightening electrical connections, lubricating motors, measuring airflow, inspecting ductwork, and calibrating thermostats. Regular maintenance can cut energy costs by 10–15% and extend equipment life by 5–7 years.