Tankless Water Heater
Tankless Water Heater | Tankless Water Heater Install | Plumbing | Norris
Imagine endless hot water, lower energy bills, and a sleek unit that frees up space in your Norris home—that’s what you get with a professional tankless water heater install from HEP Plumbing. Our certified technicians size your system for peak efficiency, arrive on-time with fully stocked vehicles, and handle every detail from new gas or electric hookups to safe venting, so you can start enjoying on-demand comfort the same day.
We back each installation with transparent pricing, industry-leading warranties, and the friendly customer care East Tennesseans have trusted for decades. Whether you’re upgrading from a bulky tank or building your dream home, HEP delivers reliable hot water that flows as effortlessly as our service. Reach out today and discover why Norris homeowners say, “When you need it, Help’s on the way—HEP!”
FAQs
What advantages does a tankless water heater offer over a traditional storage-tank model?
A tankless (on-demand) water heater heats water only when a fixture calls for it, eliminating standby heat loss and saving 20–40 % on energy bills. Because there’s no storage tank, you never “run out” of hot water, and the compact wall-mounted unit frees up floor space. Tankless systems typically last 18–25 years—almost double the life of a conventional tank—so you recover your investment through lower operating costs and fewer replacements.
Is my home in Norris suitable for a tankless water heater installation?
Most homes can be retrofitted, but we look at three key factors during our free on-site assessment: (1) Fuel availability: You need adequate natural-gas or propane supply (¾″ line and 120 k Btu or more) or a 240-V, 60-amp circuit for electric units. (2) Venting: Gas models must vent outdoors through stainless or PVC pipe, so we confirm a clear path. (3) Water quality and flow rate: Hard water will require a scale filter, and we verify that your peak flow (gallons per minute) is within the heater’s capacity. We’ll recommend the right model—or let you know if upgrades are needed—before any work begins.
How long does the installation process take and will I be without hot water?
A typical single-unit gas tankless replacement takes 4–6 hours. If gas lines, venting, or electrical circuits need upgrades, the job may extend to a full day. We keep your old heater active until the final changeover, so hot-water downtime is usually under two hours. Multiple-unit or whole-home electric installations can be completed in one day as well. We schedule around your availability and handle all Norris permits and inspections.
What does a tankless water heater cost in the Norris area, and are rebates available?
Installed prices in Norris generally run $2,800–$4,500 for a premium gas unit (including labor, venting, and minor gas upgrades) and $2,200–$3,200 for whole-home electric models. Local utilities and TVA energy-efficiency programs currently offer rebates of $200–$350 for qualifying ENERGY STAR® units, and many customers receive a federal tax credit of 10 % of equipment cost (up to $300). We file the rebate paperwork for you and list every cost upfront so you’re never surprised.
How much maintenance does a tankless water heater require?
Minimal, but important. The heat exchanger should be flushed with a vinegar solution every 12–18 months (more often if your water hardness exceeds 7 gpg) to remove mineral scale and maintain efficiency. The in-line sediment screen needs a quick rinse twice a year. Our annual service package takes about 45 minutes and preserves your warranty. We also check gas pressure, vent integrity, and perform a combustion analysis to ensure safe, efficient operation.
What kind of warranty and life expectancy can I expect?
Leading manufacturers such as Rinnai, Navien, and Rheem offer 12- to 15-year warranties on the heat exchanger, 5 years on parts, and 1 year on labor. With proper maintenance, units in the Norris area routinely last 20 years or more. We register your warranty upon installation and provide documentation for future resale value. Extended labor coverage up to 5 years is also available through our shop for added peace of mind.