Custom Solutions
Custom Solutions | Lighting Upgrades | Electrical | Norris
In Norris, HEP’s Custom Solutions Electrical team turns outdated fixtures into smart, energy-saving systems that brighten every corner of your home or business. Through tailored lighting upgrades, we evaluate your current setup, recommend high-efficiency LEDs and intelligent controls, and handle every step of the installation so your space shines with reliable, beautiful light.
Customers love the instant curb appeal, lower utility bills, and peace of mind that come with our licensed electricians and 100% satisfaction guarantee. Whether you’re remodeling a kitchen, retrofitting a warehouse, or simply ready to retire flickering fluorescents, HEP is ready to design and deliver the perfect glow—on time and on budget. Let’s illuminate what’s possible.
FAQs
What kinds of lighting upgrades do you provide for Norris facilities?
We design and install a full spectrum of solutions, including LED retrofits for fluorescent, HID, and incandescent fixtures; high-bay and low-bay luminaires for warehouses; architectural and accent lighting; exterior parking-lot and streetlighting upgrades; emergency and exit lighting; and intelligent control systems such as daylight harvesting sensors, occupancy sensors, and centralized smart-building platforms.
How much energy and cost can I expect to save by upgrading to LED and smart controls?
Most clients in Norris see energy consumption for lighting drop 50–75 %. Because lighting often represents 25–40 % of a building’s electricity use, that translates to overall utility-bill reductions of 15–30 %. Added controls (dimming, scheduling, occupancy sensing) typically add another 10–20 % in savings. Payback periods are usually 1–3 years, depending on operating hours and available utility rebates.
What is the step-by-step process for a lighting upgrade project with your team?
1) Free site assessment and data logging to understand your existing fixtures, run-times, and goals. 2) Engineering analysis and photometric design to verify code compliance and light levels. 3) Detailed proposal outlining fixture counts, controls, rebates, savings, ROI, and timeline. 4) Permitting and rebate paperwork handled on your behalf. 5) Scheduled installation by licensed electricians, with waste lamp recycling. 6) Commissioning and training to ensure controls operate as intended. 7) Post-installation verification and measurement & verification report to document savings.
Are there rebates or tax incentives available in Norris for lighting upgrades?
Yes. NES and TVA both offer prescriptive and custom incentives for LED retrofits and advanced controls, often covering 15–40 % of project cost. Tennessee’s Small Business Energy Loan Program can provide low-interest financing, and Section 179D of the federal tax code allows accelerated depreciation for qualifying projects. We handle all rebate identification, application submission, and documentation so you receive every dollar available.
Will the installation disrupt my daily operations?
We stage projects to minimize downtime. For offices and retail spaces we typically work after hours or in phased zones, keeping occupied areas illuminated and safe. In industrial facilities we coordinate with production schedules to avoid line stoppages. Each fixture swap takes only minutes, and our crews leave areas clean and operational before staff return. Most clients experience little to no noticeable disruption.
Do you offer warranties and ongoing maintenance after the upgrade?
All fixtures carry manufacturer warranties of 5–10 years, and controls are warrantied for at least 5 years. Our workmanship is guaranteed for one year, and extended service contracts are available for periodic inspection, control re-calibration, and fast replacement of any failed luminaires. Because LEDs have rated lifespans of 50,000–100,000 hours, maintenance costs are dramatically lower than with legacy lighting.