- HEP
- Professional Service
Professional Service
Professional Service | HVAC Unit Replacement | Heating and Air Conditioning | Norris
When the Tennessee humidity bears down on Norris or a surprise cold snap rolls in from the mountains, you need a comfort system that responds without hesitation. HEP’s seasoned technicians bring decades of local know-how to every call, arriving with fully stocked trucks and a commitment to clear, upfront communication. From assessing your home’s load requirements to hauling away the old equipment, we streamline the entire HVAC unit replacement process so you can get back to living comfortably—fast.
Customers choose HEP because we pair energy-efficient brands with meticulous installation, strong warranties, and flexible financing that won’t strain your budget. Whether your current system is limping along with costly repairs or you’re ready to upgrade for greener performance, our team in Norris treats your home as if it were our own, leaving no duct unsealed and no question unanswered. One visit from HEP, and you’ll feel the difference every season.
FAQs
How do I know it’s time to replace my HVAC unit instead of repairing it?
In Norris, most systems last 12–15 years; beyond that, efficiency drops sharply and repair costs rise. If you’re facing frequent breakdowns, uneven temperatures, or energy bills that keep climbing despite regular maintenance, a full replacement is usually more economical than another costly repair.
What size HVAC system does my Norris home need?
Proper sizing is critical for comfort and efficiency. We perform a Manual J load calculation that factors in square footage, insulation levels, window orientation, and local Norris climate data to recommend the right tonnage. An oversized or undersized unit can lead to higher bills and premature wear.
How long does a typical HVAC replacement take?
Most residential change-outs in Norris are completed in one day. This includes removal of the old equipment, installation of the new indoor and outdoor units, ductwork adjustments if needed, refrigerant charging, and a full system test. Complex duct revisions or accessory add-ons may extend the job to two days.
What’s included in your HVAC replacement quote?
Our turnkey quote covers the new equipment, labor, basic electrical and refrigerant line connections, old unit disposal, permits required by the City of Norris, and a post-installation system check. Any optional upgrades—such as smart thermostats, air purifiers, or duct modifications—are itemized separately so you can choose what fits your budget.
Will a new HVAC system lower my energy bills?
Yes. Modern units carry SEER2 ratings that can be 30–50 % more efficient than systems installed a decade ago. Homeowners in Norris typically see utility savings of $20–$50 per month, and even more when pairing the new system with a programmable thermostat and proper duct sealing.
Do you offer financing or rebates for HVAC replacements in Norris?
We partner with several lenders to provide low-interest and 0 % promotional financing options on approved credit. In addition, TVA EnergyRight and manufacturer rebates—often $200–$600—are available for qualifying high-efficiency models. Our team handles the paperwork so you receive every incentive you’re entitled to.