Power Solutions
Power Solutions | Generators | Electrical | Norris
When the lights go out in Norris, businesses, farms, and families alike rely on HEP’s expertise to keep vital systems running. Our seasoned electricians design, install, and maintain robust generators that deliver seamless power the instant an outage strikes, protecting everything from refrigerated inventory to home medical equipment. Each unit is sized precisely for your load needs, set up for optimal fuel efficiency, and integrated with smart transfer technology so you never miss a beat.
Beyond the install, we stand beside you for the long haul. HEP’s preventive maintenance plans, 24/7 emergency response, and remote monitoring options ensure your investment keeps performing at peak output year after year. Trust the local team that understands Norris’s grid challenges inside and out—trust HEP to power your peace of mind.
FAQs
What types of generators do you offer for customers in Norris?
We supply and install a full range of generators, including portable inverter units (1–8 kW), residential air-cooled standby generators (9–26 kW), and liquid-cooled commercial/industrial sets that exceed 150 kW. Models are available in gasoline, diesel, natural gas, and propane configurations so you can choose the fuel source that best matches availability, operating cost, and run-time requirements.
How do I figure out the correct generator size for my home or business?
Our technicians perform a complimentary load-analysis visit in Norris to measure starting and running amperage of critical circuits, HVAC systems, motors, and sensitive electronics. We then apply National Electrical Code (NEC) diversity factors, future expansion allowances, and fuel-consumption curves to recommend a generator that will carry your peak load without oversizing, which keeps initial cost and fuel use in check.
What routine maintenance does a standby generator need?
A permanently installed generator is an engine-driven machine and requires similar care to a vehicle. Key tasks are: • Oil and filter change every 100–150 run-hours or annually, whichever comes first. • Air-filter replacement annually in clean environments or every six months if exposed to dust or construction debris. • Spark-plug inspection and replacement every 300 hours on gas units. • Battery load-test and terminal cleaning twice per year. • Full system exercise under load at least once a month. We offer maintenance contracts that cover all these items and include 24/7 remote monitoring.
How fast will the generator restore power when the grid fails?
An automatic transfer switch (ATS) monitors utility voltage around the clock. When it detects an outage, it signals the generator to start, stabilizes voltage, and then transfers the load—typically within 10–15 seconds. The process is fully automatic; no manual action is needed even if you are away from the property.
Do you handle permits, fuel hookups, and final inspections in Norris?
Yes. Our turnkey service includes obtaining City of Norris electrical and building permits, coordinating with local utilities for gas meter upsizing if natural gas is used, installing code-compliant fuel lines, scheduling state electrical inspections, and providing the homeowner with all compliance documentation. You only need to sign the permit application—we do the rest.
Are financing, leasing, or rental options available for generators?
We partner with multiple lenders to offer 0% introductory financing for up to 18 months and low-interest plans up to 84 months. Short-term rental units (20 kW–200 kW) are also available for construction sites, special events, or seasonal backup needs. Our team will compare purchase, lease-to-own, and rental costs so you can choose the option that aligns with your budget and duration of use.