Critical Infrastructure
Critical Infrastructure | Generators | Electrical | Norris
When the grid stumbles, Norris stays bright. HEP’s industrial-grade generators engage within seconds, automatically absorbing the full electrical load of labs, data rooms, and life-safety systems so research can continue uninterrupted. Housed in weather-hardened enclosures and tied into a smart-switchgear network, these units deliver steady, clean power while whisper-quiet exhaust and advanced emissions controls keep the surrounding environment—and your workflow—comfortably safe.
Our technicians perform weekly remote diagnostics and quarterly live-load tests, adjusting fuel mixes and firmware to squeeze out every watt of efficiency. From 24/7 monitoring to rapid-response maintenance, the HEP team treats Norris’s power backbone as mission-critical, ensuring that generators are always fueled, synchronized, and ready for the unexpected.
FAQs
What types of generators does Norris supply for critical infrastructure applications?
Norris provides a full range of diesel, natural-gas, and dual-fuel standby and prime-power generators from 50 kW to 3 MW+. Units are available in open-skid, sound-attenuated, and containerized configurations, allowing us to match the right platform to data centers, hospitals, water-treatment plants, transportation hubs, and other mission-critical sites.
How do Norris generators guarantee uninterrupted power during utility outages?
Each system is paired with an automatic transfer switch (ATS) and digital control panel that senses utility loss within milliseconds. The controller starts the generator, stabilizes voltage and frequency, and transfers the load—typically in under 10 seconds. For Tier IV facilities we can design N+1 or 2N redundant schemes, add paralleling switchgear for load sharing, and integrate on-site fuel/storage to meet required runtime (e.g., 96 hours or more).
Which standards and regulations do Norris critical-infrastructure generators comply with?
All units are built to NFPA 110 (Emergency and Standby Power Systems) and NEC Article 700/701 requirements. Emissions packages meet EPA Tier III or Tier IV-Final, and UL 2200 listing is available when specified. For healthcare projects we certify to CSA C282 and Joint Commission guidelines; for telecom we follow GR-63-CORE and GR-1089. Our engineers also address local AHJ and ISO 8528 performance criteria.
What maintenance and monitoring services does Norris offer?
We offer 24/7 remote monitoring, quarterly or annual preventive-maintenance plans, load-bank testing, oil and coolant analysis, and fuel-polishing services. Technicians are EGSA-certified and stock OEM parts to minimize downtime. Service contracts can include guaranteed 4-hour response, compliance reporting, and software updates for cyber-secure controller firmware.
How will Norris help me size and select the correct generator for my facility?
Our application engineers perform a detailed load study, evaluate starting kVA for motors and UPS inrush, and account for future expansion. We use simulation software to model voltage dip, frequency recovery, and transient response. The result is a right-sized unit that balances capital cost with efficiency, fuel autonomy, and regulatory constraints. A full bill of materials and one-line diagram are provided for your consulting engineer’s review.
Can Norris generators integrate with existing power-management and SCADA systems?
Yes. All controllers support Modbus RTU/TCP, BACnet, and SNMP protocols out of the box. We can supply custom gateways for DNP3, IEC 61850, or proprietary BMS interfaces. Our integration team works with your IT/OT staff to set up secure VLANs, redundant fiber or wireless links, and alarm mapping so that generator status, fuel levels, and test schedules appear seamlessly in your facility’s SCADA or DCIM dashboard.