Long-lasting Results
Long-lasting Results | Drain Opening | Plumbing | Norris
Clogged drains can bring daily life to a halt, but Norris homeowners know HEP Plumbing delivers rapid relief that truly lasts. Our licensed pros arrive with state-of-the-art cameras, hydro-jetters, and decades of local know-how, so they can diagnose the blockage and perform a precise drain opening in minutes—not hours. We respect your time and property, working cleanly, explaining every step, and leaving your sink, tub, or main line flowing better than ever.
HEP’s promise of long-lasting results means the job isn’t over until we’ve protected your pipes against future backups. From eco-friendly enzyme treatments to optional pipe lining and maintenance plans, we craft solutions that fit your budget while extending the life of your plumbing. When you want dependable drain opening backed by upfront pricing, local expertise, and a satisfaction guarantee, trust the team your Norris neighbors recommend—trust HEP.
FAQs
What are the most common causes of drain clogs in Norris homes?
In Norris, we see clogs caused primarily by a buildup of grease and food residue in kitchen lines, hair and soap scum in bathroom drains, and tree-root intrusions in older sewer laterals. Minerals from our local hard water can also accumulate on pipe walls over time, narrowing the passageway. Identifying the exact cause lets us select the best clearing method for a long-lasting fix.
Which drain-opening methods do you use to deliver long-lasting results?
We match the solution to the clog. For routine blockages, we use high-speed cable machines that scrape pipe walls clean. For tougher or recurring clogs, we recommend hydro-jetting, which blasts 3,500+ psi water through the line, removing grease, scale, and roots all the way to the pipe wall. When structural issues are suspected, we perform video inspection and can provide trenchless pipe lining to seal cracks so clogs don’t return.
How do I know when it’s time to call a professional instead of trying DIY drain cleaners?
If plunging doesn’t restore normal flow within a few minutes, or if multiple fixtures back up at once, it’s best to call us. Chemical drain cleaners offer only temporary relief and can corrode older pipes. Gurgling noises, foul odors, or water pooling around floor drains are signs of a deeper obstruction that needs professional equipment and expertise to clear safely and permanently.
Will your drain-opening process damage my pipes or landscaping?
No. Our technicians evaluate pipe material and condition first. Cable machines have torque-limiting devices to prevent breakage, and our hydro-jetting nozzles are calibrated for the pipe size to avoid etching. If an outdoor sewer clean-out is available, we access the line there, so no digging is required. For hidden clean-outs, we can install a small, flush-mount access point that blends into your yard.
Do you offer any guarantee or warranty on your drain-opening service?
Yes. Standard drain openings come with a 90-day clog-free guarantee for the section of pipe we service. If the same line backs up within that period, we return at no charge. For hydro-jetting paired with camera inspection, we extend the guarantee to 12 months, because we can verify and document that the pipe is thoroughly clean and structurally sound.
What can I do to keep my drains clear after you leave?
Avoid pouring grease or coffee grounds down kitchen sinks; collect them in a container for disposal. Use mesh strainers to catch hair in shower drains. Once a month, flush sinks and tubs with hot water followed by a cup of baking soda and vinegar. Schedule a professional hydro-jetting and camera inspection every 18–24 months if your home has mature trees or older clay sewer lines. These preventive steps prolong the life of your pipes and maintain free-flowing drains.