Commercial Plumbing Solutions

HEPCommercial Plumbing Solutions

Commercial Plumbing Solutions | Commercial Plumbing | Plumbing | Norris

When a restaurant’s kitchen line grinds to a halt or a medical office needs a backflow device certified before morning rounds, Norris businesses call HEP. Our licensed technicians specialize in commercial plumbing that keeps your operation running smoothly and up to code, offering rapid diagnostics, transparent estimates, and workmanship that stands up to the heaviest daily demand.

From grease-trap installation and hydro-jetting to water heater replacements, restroom retrofits, and preventative maintenance plans, we tailor every solution to your facility’s workflow and budget. Count on 24/7 emergency response, OSHA-compliant job sites, and a local team committed to minimizing downtime so you can get back to serving your customers faster.

FAQs

What commercial plumbing services do you offer in Norris?

Our team provides a full suite of commercial plumbing solutions for businesses in Norris, including design-build installations for new construction, tenant-finish plumbing, water and sewer line repair or replacement, grease trap installation and cleaning, backflow prevention and testing, commercial water heater and boiler service, hydro-jetting, fixture retrofits, leak detection, and camera inspections. Because each facility is different, we tailor our scope to match your property’s size, usage, and industry requirements—whether you manage a restaurant, medical office, manufacturing plant, or multi-tenant complex.

How quickly can your technicians respond to plumbing emergencies?

We maintain a 24/7 emergency dispatch center that prioritizes calls from Norris businesses. In most cases a licensed commercial plumber is on-site within two hours of your call—often sooner if you’re inside city limits. Our service vehicles are stocked with common commercial-grade parts (flanges, control valves, sensors, gaskets, etc.) so many emergencies can be resolved during the initial visit, reducing disruption to your operations.

Are your plumbers licensed and insured for commercial work in Norris?

Yes. Every technician holds a Tennessee state Journeyman or Master Plumbing license as well as specialized certifications for medical-gas piping, backflow prevention, and confined-space entry. We carry $2 million in general liability coverage and full workers’ compensation, and we are bonded for municipal projects in Norris. Copies of licenses, insurance certificates, and OSHA safety records are available upon request for your compliance files.

Do you provide maintenance plans for commercial plumbing systems?

Absolutely. Our Preventive Maintenance Program offers quarterly, semi-annual, or custom schedules that include water heater flushing, grease trap cleaning, backflow device testing, pressure-reducing valve checks, and infrared leak scans. Regular maintenance extends equipment life, lowers utility costs, and helps you avoid unplanned shutdowns. Each visit concludes with a digital report detailing findings, recommended repairs, and photos so you can track system health over time.

How do you minimize downtime for businesses during plumbing repairs?

We start with a detailed assessment to pinpoint the issue and plan repairs around your operational hours. Whenever possible, we stage work during evenings, early mornings, or weekends at no additional premium. Our plumbers use sectional shut-off techniques, temporary water rerouting, and trenchless technologies to keep critical areas open. For larger projects, we coordinate with your facility manager to phase work by zone, allowing key departments to stay productive.

Can you help my business stay compliant with local plumbing codes in Norris?

Yes. We stay current with the latest Norris municipal code amendments, Tennessee plumbing statutes, ADA accessibility requirements, and EPA backflow regulations. Before any major project, we handle permit applications, schedule city inspections, and supply specification sheets for fixtures and materials. After the job is complete, we provide signed inspection tags and compliance documentation so your business passes health-department, fire-marshal, and insurance audits without surprises.

HEP
Book Online
(423) 819-7773