New Installation
New Installation | Air Conditioning | Heating and Air Conditioning | Norris
When the Tennessee humidity rises or winter nights turn crisp, HEP’s new installation heating and air conditioning services keep homes in Norris perfectly balanced. Our certified technicians design and install high-efficiency systems that match your square footage, lifestyle, and budget, so you enjoy whisper-quiet comfort while trimming utility costs. From smart thermostats to ductwork tailored for peak airflow, every detail is fine-tuned for year-round reliability.
Backed by decades of local experience, we know Norris homes—whether it’s a historic bungalow near Norris Dam or a modern build in a new subdivision. Count on prompt scheduling, transparent pricing, and courteous pros who treat your space like their own. Discover how effortless total-home comfort can be with HEP’s signature approach to heating and air conditioning.
FAQs
What types of air-conditioning systems can you install for homes and businesses in Norris?
We install a full range of systems, including high-efficiency split systems, packaged rooftop units, heat pumps, ductless mini-splits, and variable-speed inverter units. Our comfort specialists evaluate your building size, insulation level, and duct layout to recommend the best option for performance, budget, and energy savings in the Norris climate.
How do I know what size (tonnage) air conditioner my property really needs?
Proper sizing is crucial for comfort and efficiency. Our team performs a Manual J heat-gain/heat-loss calculation that factors in square footage, window type, insulation quality, sun exposure, occupancy, and local weather data for Norris. This calculation eliminates guesswork, ensuring your new system is neither undersized (which would struggle to cool) nor oversized (which would short-cycle and waste energy).
What does the installation process involve, and how long will it take?
After the in-home assessment and proposal approval, we pull any required City of Norris permits, schedule the installation, and order equipment. On installation day we protect flooring, remove the old equipment, set the new condenser and indoor coil/air handler, connect refrigerant and condensate lines, upgrade or seal ductwork as needed, install a new thermostat, evacuate and charge the system, and perform a full start-up test. A typical residential change-out takes one full day; new construction or complex projects may take 2–3 days.
Are energy-efficient air conditioners really worth the investment?
Yes. High-SEER2 and ENERGY STAR® certified systems use advanced compressors and variable-speed fans to deliver the same cooling with up to 40 % less electricity than older 10-SEER units common in Norris homes. Customers often see utility bill reductions of $300–$600 per year, meaning the higher-efficiency model can pay for itself within 3–5 years. Federal tax credits, manufacturer rebates, and local utility incentives can further lower upfront costs.
Do I need to do anything to prepare my home before the installers arrive?
Please clear a 3- to 4-foot workspace around the indoor air handler/furnace and outdoor condenser, unlock any gates, and ensure pets are secured. If we’re upgrading your electrical service or thermostat location, have someone available to approve minor wall access. We handle all debris removal and site cleanup, but clearing fragile items ahead of time helps the installation go smoothly.
What kind of warranty and after-installation support do you provide?
Most systems come with a 10-year manufacturer parts warranty when registered within 60 days, and we include a 1-year labor warranty on our workmanship. Extended labor coverage up to 10 years is available. Every installation receives a complimentary first-year maintenance visit, priority scheduling, and access to our affordable Comfort Club, which provides biannual tune-ups, filter changes, and discounts on repairs for continued peace of mind in Norris.