- HEP
- High-quality Repair Services
High-quality Repair Services
High-quality Repair Services | Electrical Repair | Electrical | Newport
When the lights flicker or a breaker keeps tripping, Newport homeowners know they can count on HEP for dependable electrical repair that puts safety and craftsmanship first. Our licensed electricians arrive on time, troubleshoot with precision, and explain every option in plain language so you never feel left in the dark. From faulty outlets and wiring upgrades to panel replacements and surge protection, we tackle issues of every size with the same commitment to quality that has made HEP a trusted name across East Tennessee.
What sets us apart is the way we blend cutting-edge technology with hometown care. We stock our trucks with premium parts, respect your schedule, and leave your space cleaner than we found it—all backed by transparent pricing and a satisfaction guarantee. Whether you need an urgent fix or a proactive inspection, let HEP restore your home’s power and your peace of mind.
FAQs
What types of electrical repairs do you handle in Newport?
Our team tackles virtually every residential and light–commercial electrical issue, including faulty outlets, flickering lights, circuit-breaker trips, panel upgrades, wiring replacements, smoke-alarm circuits, and appliance or HVAC connections. If electricity runs to it, we can inspect, diagnose, and repair it safely and to code.
How quickly can you respond to an electrical emergency?
We offer true 24/7 emergency service throughout Newport and the surrounding coastal communities. A master electrician is on standby at all times, allowing us to arrive at most local addresses within 60–90 minutes, diagnose the fault on the spot, and start repairs immediately once you approve the quote.
Are your electricians licensed, insured, and certified?
Yes. Every technician who enters your property holds a current Oregon journeyman or supervising electrician license, carries full liability and workers’-comp insurance, and receives ongoing training in the latest National Electrical Code updates and safety protocols.
Do you provide upfront pricing for repair work?
Absolutely. After a thorough on-site assessment we give you a written, flat-rate quote that includes parts, labor, permit fees, and taxes. You approve the price before any work begins so there are no hidden charges or surprises on your final invoice.
Can you upgrade my older home’s wiring or service panel to meet today’s electrical code?
Yes. Many Newport homes still rely on outdated knob-and-tube wiring or undersized fuse panels. We specialize in whole-house rewiring, service-panel upgrades to 200 amps or higher, GFCI/AFCI protection, and surge suppression. All work is performed to current NEC standards and passes city inspection.
What safety measures do you follow while working in my home or business?
Safety is our top priority. We de-energize and lock out circuits before touching a conductor, use insulated tools and arc-flash PPE, set up protective barriers to keep children and pets clear of the work area, and clean up all debris and wire clippings. Once the repair is complete, we conduct a full voltage and load test to confirm the system is safe and reliable.