- HEP
- Exceptional Quality
Exceptional Quality
Exceptional Quality | Electrical Fixtures | Electrical | Newport
From the bustling heart of Newport to the quiet corners of surrounding villages, HEP has become the trusted name for homeowners, designers and contractors who refuse to compromise on quality. Our range of electrical fixtures is curated with meticulous care, combining cutting-edge technology with timeless style. Whether you’re modernising a period property or putting the finishing touches on a new build, each switch, socket and lighting accent we stock is rigorously tested to outperform industry standards and elevate every room they grace.
Choosing HEP means more than just purchasing components—it’s an investment in safety, durability and aesthetic harmony. Our knowledgeable Newport team is on hand to guide you through materials, finishes and installation tips, ensuring your project benefits from both practical expertise and locally-rooted service. Experience the difference that exceptional quality brings; let HEP light the way.
FAQs
What types of electrical fixtures do you supply and install in Newport?
We stock and fit a complete range of domestic, commercial and industrial fixtures, including LED ceiling lights, wall sconces, chandeliers, outdoor floodlights, under-cabinet strips, sockets, USB-integrated outlets, smart switches, dimmer modules, extractor fans and emergency lighting. All fixtures are sourced from leading UK-approved manufacturers and are fully compatible with 230 V systems used across Newport.
Are your lighting fixtures compatible with energy-efficient LED technology?
Yes. More than 90 % of the fittings we offer are designed specifically for LED lamps or contain integrated LED boards. They deliver up to 80 % lower energy consumption and last 25,000–50,000 hours. If you have existing halogen or incandescent fittings, our electricians can retrofit LED lamps or replace entire fixtures to maximise efficiency and lower your electricity bills.
Do you provide certified electricians for installation and maintenance?
Absolutely. Every installation is carried out by NICEIC-approved electricians who are fully insured and qualified to the latest BS 7671 (18th Edition) wiring regulations. We also provide ongoing maintenance packages that include periodic inspection, PAT testing and emergency call-outs across Newport and the surrounding Gwent area.
How long does a typical electrical fixture upgrade take in Newport homes or businesses?
A standard single-room lighting upgrade can usually be completed within 2–3 hours, while whole-property rewiring and fixture replacement may take 1–3 days depending on size and complexity. Before work begins, we conduct a free on-site survey to give you an accurate schedule and minimise disruption to your daily routine.
Are your fixtures compliant with local and national safety regulations?
Yes. All products carry the CE and UKCA marks, meet EN60598 standards for luminaires and are RoHS compliant. Our installation work is certified under Part P of the Building Regulations and we notify Newport City Council’s Building Control when required, ensuring full legal compliance and peace of mind.
Do you offer warranties and after-sales support for your electrical fixtures?
Every fixture comes with a manufacturer’s warranty ranging from 2 to 5 years. In addition, we provide a 12-month workmanship guarantee covering installation quality. If any issue arises, simply contact our Newport service desk and a qualified electrician will attend within 24–48 hours to rectify the problem at no extra cost.