Enduring Performance

HEPEnduring Performance

Enduring Performance | Electrical Fixtures | Electrical | Newport

Experience the confidence that comes from choosing HEP’s Enduring Performance Electrical in Newport, where craftsmanship meets coastal resilience. From sleek dimmers that set the perfect ambiance to weather-sealed outlets built for seaside conditions, our electrical fixtures are engineered to perform flawlessly year after year. Every component is rigorously tested to handle salty air, temperature swings, and the daily demands of modern living—so you can power your space without compromise.

Whether you’re renovating a historic harbor home or outfitting a cutting-edge commercial project, you’ll find an inspired selection backed by expert local support. Visit our Newport showroom or explore online to discover how intuitive design, energy-smart technology, and rock-solid warranties turn everyday upgrades into lasting investments. Plug into peace of mind with HEP’s enduring performance—electrical solutions that simply outlast the rest.

FAQs

What types of electrical fixtures do you supply and install?

Enduring Performance Electrical offers a complete range of residential, commercial and light-industrial fixtures for customers in Newport. This includes LED ceiling lights, recessed downlights, chandeliers, exterior security lights, emergency exit fittings, bathroom IP-rated fixtures, kitchen task lighting, outdoor garden lighting, wall sconces, socket outlets, switches, dimmers, data points and more. All products are sourced from trusted UK and EU manufacturers that back their goods with full test certifications and safety documentation.

Are your fixtures compliant with current UK electrical regulations and suitable for Newport properties?

Yes. Every fixture we specify is manufactured and tested to meet BS EN standards and fully complies with the latest edition of the IET Wiring Regulations (BS 7671). Our NICEIC-approved electricians ensure that installation work is executed in line with Part P of the Building Regulations, Welsh Government amendments and local Newport City Council requirements. Upon completion, you receive an Electrical Installation Certificate or Minor Works Certificate for your records and any future property transactions.

Do you offer energy-efficient or smart-control lighting solutions?

Absolutely. More than 80 % of the fixtures we install now use high-efficiency LED technology with lumen-per-watt ratios up to 150 lm/W and life-spans exceeding 50,000 hours. We can integrate smart drivers, PIR/microwave sensors, DALI or Zigbee modules, Wi-Fi/Bluetooth mesh and voice-assistant compatibility (Alexa, Google, Apple HomeKit). These options allow automated scheduling, daylight harvesting, scene control and real-time energy monitoring, greatly reducing running costs and carbon footprint for Newport homes and businesses.

What is the typical lead time and installation process?

For stock items, we can usually schedule installation within 3–5 working days of your approval. Special-order decorative fittings may take 7–14 days depending on supplier lead times. Our process is: 1) free on-site survey and design advice, 2) detailed quotation within 24 hours, 3) scheduling at a convenient time, 4) professional installation by fully insured, DBS-checked electricians, 5) testing, commissioning and tidy-up, and 6) handover of certificates and user guidance. Most domestic jobs are completed in a single visit; larger commercial projects are phased to minimise disruption.

Are your fixtures and workmanship covered by a warranty?

Yes. All supplied fixtures carry a manufacturer’s warranty of 3–5 years (longer on certain premium ranges). Enduring Performance Electrical further adds a 12-month workmanship guarantee, meaning any installation-related fault will be rectified free of charge within the first year. Extended maintenance contracts are available for commercial clients requiring periodic testing, lamp replacement or compliance reporting beyond the initial warranty period.

Do you provide ongoing maintenance or emergency repair services in Newport?

We do. Our Planned Preventative Maintenance (PPM) packages include annual inspection, emergency lighting discharge tests, thermal imaging, PAT testing and lamp/luminaire cleaning. For urgent issues, we operate a 24/7 emergency call-out service across Newport and the wider Gwent area, with a target response time of 60 minutes. Replacement parts are carried on our vans or sourced same-day through local distributors to restore illumination and safety as quickly as possible.

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