Quick, Reliable Service
Quick, Reliable Service | Water Purification | Plumbing | Newcomb
When Newcomb households need crystal-clear water without the wait, they call HEP’s quick, reliable service team. Our licensed plumbers arrive on schedule, assess your concerns, and install or repair advanced water purification systems that strip out sediments, chlorine, and hard-water minerals—so every tap delivers fresh, great-tasting water. From compact under-sink units to whole-home solutions, we customise each setup to fit your budget, space, and water-quality goals.
Because we’re a one-stop plumbing provider, you get seamless workmanship backed by honest pricing and a local satisfaction guarantee. We test, tune, and maintain your equipment long after installation, ensuring peak efficiency and lower utility bills year-round. Ready to experience true peace of mind? Book your water purification service with HEP today and enjoy purified water at the turn of a handle.
FAQs
What types of water purification systems do you install for Newcomb homes and businesses?
We supply and install a full range of systems, including under-sink carbon filters, reverse-osmosis (RO) units, UV disinfection lamps, whole-house sediment and carbon filtration, and water-softening systems for hardness control. Our licensed plumbers will assess your water quality, space requirements and budget to recommend the best solution for your property.
How can I tell which filtration or purification system is right for my household?
Start with a free on-site water test or provide us with your latest water-quality report. We analyse contaminants such as chlorine, sediment, metals, hardness and bacteria. Based on the results, your usage patterns and the number of occupants, we outline suitable options, compare initial and ongoing costs, and explain the level of treatment each system provides so you can make an informed decision.
Will my water supply be interrupted during installation, and how long does the work take?
Most single-tap or under-sink units take 1–2 hours to install and require only a brief 10–15-minute shut-off while we connect to your cold-water line. Whole-house systems typically take 3–4 hours and involve a water shut-off of about one hour. We schedule installations at your convenience and always restore service as quickly as possible.
Do you provide maintenance and filter-replacement services after installation?
Yes. We offer flexible maintenance plans that include scheduled filter changes, UV lamp replacement, membrane checks, and system sanitisation. Plans can be annual, bi-annual or customised to match your system’s specifications and water usage. You’ll receive reminders before each service, and all parts we fit are manufacturer-approved to keep warranties valid.
How much will a water purification system cost to run, and is it energy efficient?
Running costs vary by technology. Carbon and sediment filters cost only the price of replacement cartridges ($60–$120 per year), while RO systems add a small increase to your water bill due to the waste-to-product ratio and about 30–50 cents of electricity per day for pump-assisted models. UV lamps consume roughly the same power as a 40-watt light bulb. We size each system correctly to minimise waste and keep your ongoing costs low.
Are your plumbers licensed, and are the purification products certified?
All our technicians hold current Victorian Plumbing Licences and are fully insured. The products we install carry NSF/ANSI or WaterMark certification, ensuring they meet Australian and international standards for performance and safety. We supply documentation and certificates upon completion for your records and peace of mind.