- HEP
- Quality Service
Quality Service
Quality Service | Toilet Upgrades and Replacements | Plumbing | Newcomb
From heritage homes along Hancock Street to the newest builds near Fort Sackville, HEP’s licensed plumbers keep Newcomb’s bathrooms running smoothly. We handle everything from sleek, water-saving cisterns to ADA-compliant comfort-height bowls, swapping outdated fixtures with minimal disruption and spotless clean-up. Our team arrives on time, protects your floors, disposes of the old unit responsibly, and tests every connection so you can flush with confidence.
Whether you crave a modern dual-flush upgrade, need a fast emergency replacement, or just want expert advice on styles and efficiency ratings, HEP makes the process simple. Transparent quotes, top-quality parts, and a satisfaction guarantee come standard with all toilet upgrades and replacements—so you get a fresher bathroom, lower water bills, and zero hassles.
FAQs
When should I consider upgrading or replacing my toilet?
You should think about a replacement if your toilet is more than 15–20 years old, frequently blocks or leaks, has cracks in the tank or bowl, or uses more than 6 L per flush. Modern units offer better flushing performance, higher comfort, and significant water savings.
What types of modern toilets are available for installation in Newcomb?
We supply and install close-coupled, back-to-wall, in-wall cistern, and wall-hung toilets from leading Australian brands. Dual-flush WELS-rated models, rimless designs for easier cleaning, and comfort-height bowls are all popular choices among Newcomb homeowners.
How long does a typical toilet replacement take and will my water be off for long?
Most standard replacements are completed within 2–3 hours. Your main water supply is usually isolated for less than 30 minutes while we remove the old unit and connect the new one, keeping household disruption to a minimum.
Can a new toilet really help me save water and reduce utility bills?
Yes. Switching from a single-flush 11 L toilet to a modern 4.5/3 L dual-flush model can cut toilet water use by up to 70 %. Over a year, an average family can save thousands of litres of water and see a noticeable drop in their water bills.
Do you handle disposal of my old toilet and cleanup after installation?
Absolutely. We safely remove and recycle or dispose of the old toilet in accordance with local regulations, then clean the work area so your bathroom is ready for immediate use.
What warranty and post-installation support do you provide for toilet upgrades?
All new toilets come with the manufacturer’s parts warranty, typically 5–10 years on ceramics and 12–24 months on internals. Our workmanship is covered by a 6-year licensed plumbing guarantee, and we offer free after-sales support if you have any issues or questions.