- HEP
- Urgent Repairs
Urgent Repairs
Urgent Repairs | Plumbing Fixture Replacements | Plumbing | Newcomb
When a faucet starts gushing in the middle of the night or a cracked toilet threatens to flood your Newcomb home, you don’t have time to hunt for a handyman—you need HEP’s urgent repairs team on the way. Our licensed plumbers arrive fast, fully stocked with premium fixtures and the know-how to swap out taps, toilets, showers, and garbage disposals without the mess or drama. We assess the damage, isolate the problem, and install brand-new parts that restore water flow and peace of mind, all while protecting your flooring and finishes.
Residents across Newcomb choose us because we back every job with clear pricing, courteous service, and a workmanship guarantee that lasts long after the tools are packed away. Whether you’re upgrading before a renovation or rescuing your bathroom from a sudden leak, our plumbing fixture replacements are performed with precision so you can get back to your routine—dry, comfortable, and confident. Call HEP today and we’ll be at your door in a flash.
FAQs
What counts as an urgent plumbing repair in Newcomb and how fast can you attend?
Victorian tenancy laws classify burst pipes, severely leaking taps, blocked toilets, non-functioning hot-water services and any situation that risks property damage or hygiene as urgent. Because we are based in the Greater Geelong area, a licensed plumber can usually be on site in Newcomb within 1 hour—24 hours a day, 7 days a week.
Can you replace fixtures such as taps, toilets or showerheads on the same visit?
In most cases, yes. Our vans carry a wide range of common mixer taps, shut-off valves, flexi-hoses, toilet cistern kits, showerheads and isolation fittings, allowing us to remove the faulty unit and install a new one immediately. If you need a specialty item, we can source it from local suppliers in Geelong and install it later the same day or next morning.
Do I have to buy the new fixture myself, or can you supply it?
Either option works. We stock reliable, water-efficient fixtures that meet Australian Standards and come with full manufacturer warranties, which we can supply at trade pricing. If you have already chosen a fixture, simply let us know the model number so we can confirm compatibility and organise installation.
Are your replacement fixtures compliant with Victorian water-efficiency and backflow regulations?
Absolutely. All products we install carry the WaterMark certification and the required WELS (Water Efficiency Labelling Scheme) rating for use in Victoria. Our plumbers are licensed to issue a VBA Certificate of Compliance where the value of work exceeds $750, and we can also test or install backflow devices if your property requires them.
How much does a typical fixture replacement cost and will I get an upfront quote?
Costs vary by fixture type, access and any pipework modifications needed. As a guide, replacing a standard basin mixer usually ranges from $180–$250 supplied and fitted, while a close-coupled toilet suite replacement averages $480–$650. Before work starts, we inspect the site, explain the options and give you a fixed-price quote—so there are no surprises on the final invoice.
Will changing an old fixture affect my warranty or require council approval?
Installing a new fixture through a licensed plumber protects your manufacturer warranty because installation meets the relevant Australian Standards. Routine replacements (e.g., like-for-like taps, toilets or showerheads) do not need council approval. If the job involves relocating plumbing or altering drainage, we’ll advise you on any permits and handle the paperwork with the City of Greater Geelong on your behalf.