Air Conditioning

HEPAir Conditioning

Air Conditioning | Heating and Air Conditioning | Newcomb

When the Tennessee sun blazes or the mountain air turns crisp, Newcomb homeowners turn to HEP for fast, friendly comfort solutions. Our certified technicians install, repair, and maintain high-efficiency systems that keep every room at the perfect temperature—without shocking your utility bill. We show up on time, explain every option in plain English, and back our work with iron-clad warranties, so you can relax and breathe easy all year long.

From 24/7 emergency calls to seasonal tune-ups, we treat your home as carefully as our own. Whether you’re upgrading an aging furnace, fine-tuning a heat pump, or choosing a smart thermostat, HEP delivers the reliable heating and air conditioning expertise Newcomb deserves—along with the courteous service you expect from a neighbor.

FAQs

What type of air-conditioning system works best for Newcomb’s coastal climate?

Newcomb’s temperate coastal conditions usually call for reverse-cycle split systems or ducted heat-pump systems. Reverse-cycle units deliver efficient cooling on hot, humid summer days and safe, reliable heating on chilly winter mornings—all from the same appliance. If you only need to condition one or two rooms, high-wall split systems or multi-split setups keep installation costs low. For whole-of-home comfort or open-plan living, a zoned ducted system lets you heat or cool different areas independently, reducing running costs while maintaining consistent temperatures.

How often should I have my air conditioner or heat pump serviced?

We recommend a professional service at least once a year, preferably in spring, so your system is ready for the heavier summer workload. Homes with pets, smokers, or allergy sufferers benefit from twice-yearly check-ups. A routine service in Newcomb includes cleaning indoor and outdoor coils, flushing the condensate drain, testing refrigerant pressures, inspecting electrical components, verifying airflow and duct integrity, and confirming thermostat accuracy. Regular maintenance extends equipment life, maintains manufacturer warranties, and can trim running costs by up to 15 %.

Can one system provide both heating and cooling for my home?

Yes. Modern reverse-cycle air conditioners—often called heat pumps—provide efficient heating in winter and cooling in summer. They move heat rather than generate it, using about one-third the electricity of traditional electric heaters. A correctly sized reverse-cycle system remains effective even when outdoor temperatures drop to –10 °C, making it ideal for Newcomb’s mild winters. This “two-in-one” approach saves the expense and space of separate heaters and air conditioners while giving you a single point of control and maintenance.

What size air conditioner do I need for my Newcomb property?

Proper sizing depends on room area, ceiling height, insulation levels, window size and orientation, number of occupants, and how much sun or shade the space receives. As a rule of thumb, a well-insulated 20 m² bedroom may require a 2.5 kW cooling / 3.2 kW heating unit, whereas an open-plan 50 m² living area could need 7–8 kW. However, oversizing can cause short cycling and higher energy bills, while undersizing strains the compressor and leaves you uncomfortable. Our technicians perform a detailed heat-load calculation during a free in-home assessment to recommend the ideal capacity.

How can I keep energy bills down while using my heating and cooling system?

• Set your thermostat to 24–25 °C in summer and 18–20 °C in winter; every degree outside this range increases energy use by around 10 %. • Use the unit’s economy or ECO mode and enable fan-only circulation when the outside temperature is mild. • Seal gaps around doors and windows, close curtains at night, and install roof insulation rated at least R3.5. • Clean or replace air filters every two months during peak seasons to maintain airflow. • Consider zoning on ducted systems so you only condition occupied rooms. • Take advantage of off-peak tariffs or solar PV generation with a timer or smart controller. These steps can collectively cut annual heating and cooling costs by 20–30 %.

Do you offer emergency repair services in Newcomb and how quickly can you arrive?

Yes. We provide 24/7 emergency breakdown support for all major air-conditioning and heat-pump brands across Newcomb and the surrounding Geelong region. Calls received before 4 pm are usually attended the same day; after-hours requests are triaged, and a technician is dispatched within two hours for critical issues such as refrigerant leaks, electrical faults, or total system failure. Our service vans carry common spare parts—capacitors, fan motors, PC boards, and sensors—so most repairs are completed on the spot. All emergency work is backed by a 12-month workmanship guarantee.

HEP
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(423) 819-7773