- HEP
- Timely Service
Timely Service
Timely Service | Heat Repair | Heating and Air Conditioning | Newcomb
When icy mountain air drifts through Newcomb, HEP’s Timely Service Heating and Air Conditioning is already on the way. Our expert technicians arrive fast—day or night—with well-stocked trucks, advanced diagnostic tools, and a passion for restoring warmth to every home. From aging furnaces to state-of-the-art heat pumps, we tackle all brands and models, explain every step in clear language, and treat your living space with the respect it deserves.
Neighbors choose us because we pair hometown courtesy with rock-solid guarantees and transparent, up-front pricing. Whether you woke to a freezing house or just need a quick seasonal tune-up, we deliver dependable heat repair that keeps Newcomb families comfortable, safe, and smiling all winter long.
FAQs
How quickly can you arrive for an emergency heat repair in Newcomb?
Our technicians are on call 24/7, and most emergency calls within Newcomb are reached within 60–90 minutes. We dispatch the nearest certified tech as soon as your call is logged and provide real-time ETA updates so you know exactly when help is coming.
What brands and types of heating systems do you service?
We repair all major residential and light-commercial heating equipment, including gas and electric furnaces, heat pumps, ductless mini-splits, boilers, and packaged HVAC units. Our team is factory-trained on leading brands such as Trane, Lennox, Carrier, Rheem, Bosch, Mitsubishi, and Goodman.
How do I know if I should repair or replace my heater?
As a rule of thumb, if the unit is over 15 years old, needs frequent repairs, or the repair cost exceeds 40% of the price of a new high-efficiency replacement, we recommend considering replacement. During diagnosis we provide a side-by-side cost comparison, expected energy savings, and available rebates so you can make an informed decision.
What does a typical heat repair visit include?
Your visit starts with a comprehensive 21-point inspection to pinpoint the root cause of the problem. After diagnosing, the technician explains the issue, shows you any worn parts, and presents upfront pricing for the repair. With your approval, we complete the repair on the spot using stocked parts, test the system through a full heating cycle, and leave the work area clean.
Do you offer any guarantees on your heat repair services?
Yes. All repairs come with a 1-year parts and labor warranty, and we back our workmanship with a 100% satisfaction guarantee. If the same issue reoccurs within the warranty period, we fix it at no additional cost. We’re also fully licensed and insured to protect your home and investment.
How can I prevent future heating breakdowns?
Regular maintenance is the best defense. We recommend a professional tune-up each fall that includes cleaning burners and coils, checking gas pressures, lubricating moving parts, testing safety controls, and replacing filters. Our Comfort Club maintenance plan offers priority scheduling, 15% repair discounts, and documented service records that can extend equipment life and keep warranties valid.