- HEP
- Expert Craftsmanship
Expert Craftsmanship
Expert Craftsmanship | Heat Repair | Heating and Air Conditioning | Newcomb
When winter nights turn crisp in Newcomb, homeowners count on HEP’s expert craftsmanship to keep every room cozy. Our certified technicians arrive with fully stocked trucks, decades of local experience, and a reputation for getting the job done right the first time. From quick diagnostics to complex system restorations, we blend old-fashioned workmanship with today’s most efficient technology, so you can relax and feel the warmth return almost instantly.
Whether your furnace won’t ignite or your heat pump is struggling, one call to HEP brings prompt, dependable heat repair and transparent pricing you can trust. We back every service with industry-leading warranties, 24/7 emergency response, and a friendly smile—because comfort is more than temperature; it’s peace of mind. Schedule today and discover why Newcomb neighbors turn to HEP whenever the chill sets in.
FAQs
How do I know my heating system needs professional repair?
Common warning signs include inconsistent temperatures between rooms, unusual noises or odors when the furnace cycles, sudden spikes in energy bills, or the system turning on and off more frequently than normal. If your thermostat is set correctly but your home in Newcomb still feels chilly, it usually indicates a component failure such as a cracked heat exchanger, worn blower motor, or faulty ignition. Calling a licensed HVAC technician as soon as you notice these symptoms can prevent a total breakdown and costly secondary damage.
What types of heating systems do you service in Newcomb?
Our expert craftsmen repair and maintain virtually every residential and light-commercial heating technology found in the greater Newcomb area, including gas and electric furnaces, heat pumps, ductless mini-splits, hydronic (boiler and radiator) systems, and high-efficiency condensing units. We also handle rooftop packaged units for small businesses. Because we stock common OEM and universal replacement parts on our service trucks, most repairs can be completed in a single visit regardless of brand or model age.
How quickly can you respond to emergency heating breakdowns?
We offer 24/7 emergency service throughout Newcomb and the surrounding communities. Calls received before noon typically receive same-day service, and after-hours requests are dispatched within two hours, even on weekends and holidays. Our live call center tracks technician GPS locations to send the closest available crew, ensuring you’re never left waiting in the cold for long.
What does your heat repair process involve?
Every job starts with a comprehensive diagnostic, including electrical testing, combustion analysis, and airflow measurements. After identifying the root cause, the technician explains repair options and flat-rate pricing before any work begins. We only use manufacturer-approved parts and back every repair with a 1-year labor warranty. Once the fix is completed, we run the system through a full heating cycle, verify safe carbon-monoxide levels, and clean the work area—leaving your home as tidy as we found it.
Are your technicians certified and insured?
Yes. All team members hold current EPA Section 608 refrigerant certification and NATE (North American Technician Excellence) credentials. We also require continuous factory-authorized training on emerging HVAC technologies. The company carries full liability and workers’ compensation insurance, and every technician arrives in a clearly marked service vehicle with photo ID for your peace of mind.
How can I prevent future heating problems and extend system life?
Annual maintenance is the single most effective way to reduce unexpected breakdowns and keep your utility bills low. During a preseason tune-up, we clean burners and heat exchangers, lubricate motors, tighten electrical connections, calibrate the thermostat, replace or wash air filters, and test all safety controls. Homeowners should also change filters regularly (every 1–3 months), keep supply and return vents unblocked, and schedule a professional inspection if they detect any performance changes. Enrolling in our Comfort Club Maintenance Plan provides two visits per year, priority scheduling, and repair discounts that more than pay for themselves over the life of the system.