Uninterrupted Power Supply
Uninterrupted Power Supply | Generators | Electrical | Newcomb
When a storm cuts through Newcomb or an unexpected outage pulls the plug on your productivity, HEP’s uninterrupted power supply solutions keep the lights—and everything else—on. Our expertly installed generators sense the loss of utility power in seconds, automatically delivering the voltage your home or business needs without a flicker, a reset, or a moment of downtime. From compact residential units to robust commercial systems, each setup is matched to your load requirements, local codes, and safety standards, then backed by 24/7 monitoring and on-call technicians.
Choosing HEP means partnering with professionals who know the nuances of Adirondack weather, local regulations, and modern electrical demands. We’ll handle permitting, fuel options, routine maintenance, and remote diagnostics so you can focus on what matters, confident that reliable power is always a heartbeat away. Discover how seamless, silent, and smart backup energy can be—with HEP, outages are simply no longer part of the equation.
FAQs
What is the difference between an Uninterruptible Power Supply (UPS) and a standby generator, and why might I need both?
A UPS is an electronic device that stores energy in batteries and provides instant, seamless power the moment grid electricity fails. It protects sensitive electronics from power loss, voltage dips, and surges. A standby generator, on the other hand, is an engine-driven power source that starts automatically during an outage and supplies electricity for extended periods. Using both together gives you two tiers of protection: the UPS bridges the gap during the few seconds the generator needs to start and stabilise, while the generator carries the longer-term load until utility power is restored.
How quickly will my power be restored if the grid fails?
Your UPS in Newcomb delivers power in 0 milliseconds for online (double-conversion) models and typically under 4 milliseconds for line-interactive units, so computers and critical equipment never shut down. The automatic transfer switch then signals the generator to start. Modern standby generators we install reach rated voltage and synchronize within 10–30 seconds. Because the UPS is already powering your equipment, you will not notice this brief generator start-up period.
What size generator do I need for my home or business in Newcomb?
Sizing depends on the total running wattage and starting (surge) wattage of the appliances you want covered. We perform a load audit that includes HVAC, refrigeration, pumps, lighting, computers, and any mission-critical machinery. After adding a margin for future expansion—usually 20 %—we recommend the smallest generator that can comfortably handle both start-up and continuous loads. For homes, this is often 8–22 kW; for small businesses, 22–80 kW; and for larger facilities, 100 kW and above. A correctly sized system avoids overload trips, excessive fuel consumption, and premature wear.
Do I need permits or council approval to install a generator in Newcomb, and do you take care of that?
Yes. In Newcomb, the City of Greater Geelong requires an electrical permit and, in most cases, a building permit for permanently mounted generators. There are also noise-emission limits set by the Environmental Protection Authority (EPA) Victoria that must be met, especially in residential zones. We handle the entire permitting process: site drawings, acoustic calculations, application submission, and scheduling of inspections. You receive copies of all approvals for your records.
How often does my generator need maintenance, and what services do you provide?
Standby generators should be professionally serviced every 6 months or after 150–200 running hours. A typical maintenance visit includes an oil and filter change, fuel system inspection, battery test, coolant check, spark-plug replacement (for gas units), load-bank testing, and software/firmware updates to the controller. We offer annual maintenance contracts that include two preventative visits per year, 24/7 remote monitoring, and priority emergency call-outs so you are never without support.
Which fuel types are available locally, and how long can a generator run during an outage?
In Newcomb you can choose natural gas, LPG (propane), or diesel. Natural-gas units connect to the utility supply and can theoretically run indefinitely, limited only by scheduled maintenance stops. LPG systems use on-site cylinders or tanks; runtime depends on tank size—for example, a 45 kg cylinder typically yields 12–18 hours at 50 % load for a 10 kW generator. Diesel generators rely on a day-tank integrated into the base or a bulk tank; fuel consumption is roughly 0.25–0.32 litres per kWh produced. We size storage for at least 48 hours of continuous operation and offer refuelling services if an extended outage occurs.